Overview
On Site
USD 48.89 - 56.89 per hour
Full Time
Skills
Finance
Debugging
Post-production
Production Support
High-level Design
Project Planning
Project Management
Unit Testing
Load Testing
Quality Assurance
Performance Testing
Data Link Layer
Network Layer
Systems Design
Call-recording
Analytics
Web Applications
SOAP
HTTP
XML
Operating Systems
Microsoft Windows Server
Microsoft Operating Systems
Microsoft Windows
.NET
Adaptability
Technical Writing
Documentation
Analytical Skill
Communication
Computer Networking
SQL
Software Installation
Distribution
Motivation
Banking
Genesys
Windows PowerShell
Scripting
Collaboration
Spectrum
Life Insurance
Salesforce.com
Recruiting
Leadership
Job Details
Genesis10 is currently seeking an Application Architect with our client in the financial industry located in Plano, TX, Pennington, NJ and Charlotte, NC. This is a 12+ month contract position.
Responsibilities:
Requirements:
Desired skills:
Pay range: $48.89 - $56.89
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Responsibilities:
- Responsible for implementation of call recording and speech analytics solutions for client
- Responsible for debugging issues and providing postproduction support until any solution delivered is stable and formally transitioned to the L2 and L3 production support teams
- Analysis and high-level design to establish the technical estimate of the work effort that is passed to Project manager
- Work with Project management to define the tasks for the project managers to incorporate into the project plan
- Assist in the development of Project management and define the implementation timeline that is matching development capabilities
- Coordinate activities with vendor partners
- Complete configuration changes to the system
- Complete unit testing of the solution implemented
- Coordinate and/or conducts limited load testing of the application components as needed
- Develop smoke tests the application after deployment before passing to QA testers
- Respond to technical/system issues questions from QA testers
- Participate in Performance Testing and Engineering
- Support product until it goes live and then formally provides a hand off to L2 and L3 teams
- Develop and implement a means of monitoring the application working with L2 and L3 teams (the requirements to monitor should be taken into account during the system design)
Requirements:
- 5+ years of significant hands-on technical experience in engineering and implementing call recording and speech analytics solutions
- Strong experience in NICE Platform Suite- Call recording and Analytics
- Understanding/experience with web application communication protocols - SOAP, HTTP, XML etc.
- SQL programming experience
- Working knowledge of application setup, support, and configuration
- Expert knowledge of Windows operating systems (Windows Server) with hands on experience in Windows .net platform
- Quickly adaptable to learn new systems, technologies, and business knowledge
- Satisfactory technical writing skills, ability to create and maintain project and product documentation
- Excellent analytical and communication skills
- Strong foundation of programming fundamentals
- Understanding of computer networking concepts and SQL
- Strong knowledge of software installation and distribution technologies and methodologies
- Experience with deploying and integrating through formal productive delivery channels, release concepts
- Able to work independently, taking initiative, displaying self-motivation and dedication
- Able to work in a team environment with a consistent process-oriented methodology
Desired skills:
- Knowledge of banking systems & applications
- Experience with Avaya or Genesys
- PowerShell Scripting Experience
Pay range: $48.89 - $56.89
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.