Direct Client:: W2 position:: Need Sr. Salesforce Business System Analyst with Strong Salesforce Administration & Lightning Experience:: 100% Remote

Overview

Remote
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

Process Automation
Agile Methodologies
Salesforce.com Administration
Salesforce Lightning
Jira
Business Workflows
Business Systems Analysis
Salesforce.com
Salesforce Service Cloud
Salesforce Sales Cloud

Job Details

Job Title: Salesforce Business Systems Analyst

Location: 100% Remote

 

Summary:

 

We are seeking a highly experienced and self-driven Principal Salesforce Business Systems Analyst to join our clients growing team. In this strategic role, you'll collaborate closely with cross-functional teams; spanning Sales, Finance, Marketing, Customer Experience, and IT; to identify, analyze, and refine business needs and translate them into scalable Salesforce solutions. This individual will serve as a key liaison between business stakeholders and technical teams to drive improvements across enterprise platforms and workflows. And looking for the candidate works as Salesforce BSA with strong knowledge with System Administration and Salesforce Lightning.

 

 

Key Responsibilities:

 

  • Serve as the primary bridge between business units and technical teams to gather, evaluate, and document detailed business requirements.
  • Collaborate with distributed teams to architect functional solutions in Salesforce that align with evolving business goals.
  • Guide stakeholders through best practices for Salesforce Service Cloud and Sales Cloud capabilities.
  • Support system configuration, workflow design, report creation, and process automation within Salesforce.
  • Provide mentorship to junior team members and serve as a subject matter expert across platforms.
  • Lead functional testing efforts by converting requirements into test cases and validating outcomes.
  • Work within agile and hybrid SDLC environments to deliver on roadmap priorities.

 

 

Qualifications

 

  • 7+ years in business systems analysis with deep exposure to Salesforce platform (Service Cloud and/or Sales Cloud).
  • Experience working with Salesforce Lightning, automation tools (Flows, Process Builder), custom objects, validation rules, roles/profiles, and dashboards.
  • Strong understanding of Agile and Waterfall delivery models, with at least 3 years using tools like Jira, Bitbucket, and Confluence.
  • Excellent communication skills with a proven ability to influence stakeholders and simplify complex technical concepts.
  • Demonstrated ability to work independently and within cross-functional, distributed teams.
  • 5+ years' experience documenting and improving business processes using BPM tools.
  • Proficient with Microsoft Office suite, particularly Excel and PowerPoint; knowledge of Microsoft Project is a plus.
  • Certified Salesforce Administrator with demonstrated hands-on configuration experience (Is a Plus)
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