Overview
On Site
USD 17.00 - 20.00 per hour
Full Time
Skills
Value Engineering
Provisioning
Hardware Installation
Microsoft Exchange
Communication
Customer Facing
Technical Support
Tier 1
Microsoft Windows
Active Directory
Group Policy
Microsoft Office
Microsoft Outlook
Remote Support
Computer Networking
Job Details
Our client, a local managed service provider, is growing their Support team. They've built a strong reputation in the Fort Worth/Dallas area by delivering reliable IT solutions to a diverse client base-including enterprise companies, oil and gas firms, and small to mid-sized businesses.
They're looking for a Tier 1 Support Engineer with strong Windows experience. The role includes user account setup, troubleshooting, provisioning equipment, and installing hardware/software. Must be familiar with Windows, Microsoft Office, Active Directory, Group Policy, O365/M365, and Exchange. Strong communication and a professional demeanor are essential for this client-facing role.
This is a 3-6 month contract-to-hire role, paying $17-20/hr during the contract period. If converted to full-time, the salary will be $37-40K with potential bonus. The position is fully onsite, Monday to Friday, at their Fort Worth headquarters.
Required Skills & Experience
Must be authorized to work in the U.S. without sponsorship now or in the future
They're looking for a Tier 1 Support Engineer with strong Windows experience. The role includes user account setup, troubleshooting, provisioning equipment, and installing hardware/software. Must be familiar with Windows, Microsoft Office, Active Directory, Group Policy, O365/M365, and Exchange. Strong communication and a professional demeanor are essential for this client-facing role.
This is a 3-6 month contract-to-hire role, paying $17-20/hr during the contract period. If converted to full-time, the salary will be $37-40K with potential bonus. The position is fully onsite, Monday to Friday, at their Fort Worth headquarters.
Required Skills & Experience
- 0-2 years in a technical support role
- Strong Tier 1 troubleshooting skills
- Hands-on experience with Microsoft/Windows environments
- Familiar with:
- Active Directory
- Group Policy
- Office 365 / Microsoft 365
- Outlook
- Experience with remote desktop support
- Basic networking knowledge is a plus
- 3-6 month contract-to-hire
- $17-20/hr during contract + potential for overtime
- $37-40K salary upon conversion + possible year-end bonus
Must be authorized to work in the U.S. without sponsorship now or in the future
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.