Overview
Remote
Up to $55
Contract - W2
Contract - 12 Month(s)
Skills
mobility L3 and L2
WorkSpace One/Airwatch
transition consultant
MDM
Job Details
Minimum Requirements:
- Around 11 to 14yr overall or more experience working in IT industry
- At least 7yr to 9yr of hands-on experience in mobility MDM L3 team supporting on tools like Microsoft Intune /AirWatch-Workspace ONE/ XenMobile, SOTI, Blackberry Devices, BES (Blackberry Enterprise Server), MaaS360, GOOD etc.
- 1-3 yr Experience in Telecom Lifecycle Management/TLM in Fixed and Wireless Services, Inventory Management, Procurement & Provisioning, Invoice Management, despatch, vendor management, End-to-end Services for the planning, assessment, implementation, training, and ongoing management of mobile devices, auxiliary Equipment, associated Services, such as mobile data, hotspots, and tethering, Customer procurement, devices securely managed, and distributed to Authorized Users in a timely, accurate, and complete manner. The Service Provider s inventory management processes shall provide real-time visibility into mobile assets, reducing costs associated with lost or misplaced devices.
- 1-3 yr Experience in Telecom Expense Management/TEM in billing, invoicing, used various telecom expense management tools detailed, reporting on device usage, billing, invoicing, and Service performance for complete transparency and accountability.
- Working knowledge in troubleshooting all device platforms (iOS and Android, BlackBerry) with multiple applications.
- At least 3yr to 5yr of hands-on experience in MDM L2 team supporting on tools like Microsoft Intune, AirWatch/Workspace ONE, XenMobile, BlackBerry UEM, MobileIron, MaaS360 etc.
- Expert knowledge in troubleshooting on all device platforms (iOS and Android, BlackBerry) with multiple applications.
- Expert knowledge in troubleshooting all device platforms (iOS and Android, BlackBerry) with multiple applications.
- Good documentation skills
- Good verbal and written skills.
- Capable of effective communication
- Customer/Client facing skills
- Familiarly and theoretical knowledge of ITIL processes, preferred certification in ITIL foundation course.
Minimum Certifications or Professional Credentials:
- Certifications in - MDM Tools Microsoft Intune /Airwatch-Workspace ONE/ XenMobile or MCSE / Microsoft Exchange Server certifications
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