ServiceNow Solutions Architect & Engineering

Overview

Hybrid
$60 - $70
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

Ansible
Auditing
Configuration Management Database
Continuous Integration
ITIL
Workflow
IBM WebSphere MQ

Job Details

ServiceNow Solutions Architect & Engineering Lead
Dallas, TX

Lont Term

Hybrid


Primary Skills

  • ServiceNow Integration, ServiceNow Development, ServiceNow Administration

Specialization

  • SNOW Consulting: Associate Engineer, Applications & Platforms

Job requirements

  • Define platform strategy, design scalable architecture, and lead engineering efforts across ITSM, CMDB, integrations, and DevOps transformation.
  • Key Responsibilities:
  • Lead architecture assessments for Incident, Problem, Change, and Service Catalog processes.
  • Define governance for Service Catalog and oversee clean-up initiatives.
  • Drive catalog buildout and Ansible integration strategy.
  • Oversee Virtual Agent implementation and conversational workflows.
  • Establish DevOps pipelines, release governance, and integration standards.
  • Lead CMDB governance, CI modeling, and discovery integrations.
  • Conduct design workshops, roadmap sessions, and ensure security compliance.
  • Mentor developers and enforce coding standards and audit controls.

Qualifications:

  • 7+ years in ServiceNow architecture and engineering leadership.
  • Certified System Architect (CSA) or equivalent.
  • Experience with enterprise-scale implementations and ITIL v4 alignment.

Technical Expertise:

  • Architecture: Scoped apps, multi-instance, microservices.
  • Integrations: REST/SOAP, OAuth, SAML, ESB/MQ.
  • CMDB: Governance, CI modeling, discovery tools.
  • Automation: DevOps, CICD, orchestration.

Leadership Traits:

  • Strategic thinker with strong stakeholder engagement.
  • Effective communicator and influencer.
  • Passionate about building high-performing teams.

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