Overview
Skills
Job Details
We are looking for a Technical Business Analyst-SQL to join our customers Analytics team.
Job Description:
- Create process documentation/workflows, knowledge articles and self-service guidance for IT Services
- Collect and document of business requirements for project and process improvement/automation efforts
- Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases
- Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed-upon service levels
- Conduct maturity assessments against the process activities to highlight areas of improvement or concerns
- Manage and improve processes around deployment pipelines
- Partner with Developers to manage the GitHub deployment activities
- Identify issues and risks
- Bring inconsistencies and problems to the attention of management
Requirements:
Bachelor's degree in Information Technology, Economics, or Business.
5+ years' experience as a Technical BA or Process & implementation Analyst.
5+ years experience working with SDLC projects
3+ years experience assisting with deployments in GitHub
3+ years experience working with SQL programming language
3+ years' experience managing Delivery Pipelines for Development, PMO or Technical Teams
Excellent written and verbal communication skills.
Detailed knowledge of workflow and process control software.
Analytical and problem-solving skills.
Good interpersonal and interviewing skills.
Experience with team management.
Experience with Power BI is nice to have.