Overview
On Site
USD 21.00 - 25.41 per hour
Contract - Independent
Contract - W2
Skills
Cloud Computing
Technical Support
Microsoft SCCM
MDT
Microsoft Deployment Toolkit
Software Distribution
Reporting
Malware Removal
Encryption
Backup
Research
Web Browsers
Mobile Devices
Remote Support
Testing
Network
Incident Management
ServiceNow
BMC Remedy
Educate
Microsoft Windows
Computer Hardware
Remote Desktop
Help Desk
Conflict Resolution
Problem Solving
Customer Service
Management
Attention To Detail
Information Technology
Computer Science
Continuous Integration and Development
Training
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
Desktop Support Analyst in St. Cloud, MN. In this role, you'll provide technical support to both office-based and remote staff. Ideal candidates will have 3+ years of experience supporting workstation technology in a corporate environment, along with the ability to work in a fast-paced, collaborative atmosphere.
Responsibilities:
Interested candidates should contact Sally Lander at or submit resumes to sally.lander@roberthalf(.com).
Requirements
3+ years of demonstrated experience in a similar role
Proficiency in Microsoft Windows 11
Comprehensive knowledge of computer systems, hardware, and networks
Familiarity with remote desktop applications and help desk software
Excellent problem-solving skills with the ability to diagnose and troubleshoot technical issues
Strong customer service skills with the ability to communicate technical information to non-technical users
Ability to prioritize and manage several open issues at one time
Detail-oriented with the ability to document technical information and processes clearly and accurately
Degree in Information Technology, Computer Science, or a related field would be advantageous
Ability to work in a team and adapt to changes in a fast-paced environment
Willingness to participate in continuous development and training to keep technical skills up-to-date
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Desktop Support Analyst in St. Cloud, MN. In this role, you'll provide technical support to both office-based and remote staff. Ideal candidates will have 3+ years of experience supporting workstation technology in a corporate environment, along with the ability to work in a fast-paced, collaborative atmosphere.
Responsibilities:
- Imaging, configuration, deployment, and user setup of workstations using enterprise tools such as SCCM/MDT. Experience with Autopilot/Intune is a plus.
- Deployment of corporate applications using software distribution tools.
- Tracking and reporting on hardware assets.
- Support end-user security applications (e.g., malware removal, hard drive encryption, backup configuration).
- Research and implementation of workstation-related updates and initiatives (e.g., OS patches, browser upgrades, application deployments).
- Provide Level 2 troubleshooting and resolution for workstations, mobile devices, applications, network connectivity, and other services.
- Diagnose and resolve technical issues for office staff, as well as VIPs and Executives, via onsite and remote support.
- Support tasks like port testing and bandwidth monitoring as part of low-level network troubleshooting.
- Manage support tickets and SLAs using common incident management platforms such as ServiceNow and Remedy.
- Educate end users on technology best practices.
Interested candidates should contact Sally Lander at or submit resumes to sally.lander@roberthalf(.com).
Requirements
3+ years of demonstrated experience in a similar role
Proficiency in Microsoft Windows 11
Comprehensive knowledge of computer systems, hardware, and networks
Familiarity with remote desktop applications and help desk software
Excellent problem-solving skills with the ability to diagnose and troubleshoot technical issues
Strong customer service skills with the ability to communicate technical information to non-technical users
Ability to prioritize and manage several open issues at one time
Detail-oriented with the ability to document technical information and processes clearly and accurately
Degree in Information Technology, Computer Science, or a related field would be advantageous
Ability to work in a team and adapt to changes in a fast-paced environment
Willingness to participate in continuous development and training to keep technical skills up-to-date
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.