Overview
Skills
Job Details
Position-IFS ERP Application Support Consultant
Location-REMOTE
This role requires a combination of technical and functional expertise, strong communication skills, and a proactive approach to problem solving to ensure the effective use and maintenance of the IFS Apps 7 system.
7+ years of strong hands-on experience with IFS ERP. Strong preference for people with experience in IFS Apps 7.
Troubleshooting: Proven ability to troubleshoot and resolve technical and functional issues related to the IFS system.
Communication: Excellent communication and interpersonal skills for interacting with users and technical teams.
Problem-Solving: Strong analytical and problem-solving skills to identify and resolve complex issues.
ITIL Processes: Understanding of ITIL processes related to Incident Management, Service Request Management, Change Management and Problem Management.
Database Concepts: Knowledge of database systems e.g., Oracle, Knowledge of database concepts and the ability to assist users with data extraction. Experience running update scripts.
Business Acumen: Understanding of how the IFS system supports business operations. Business Expertise in Manufacturing Processes such as Discrete Manufacturing, Engineer-to-Order, Plan-to-Produce, Procure-to-Pay, Shop Floor Reporting, Material and Resource Planning and experience with specific IFS modules like Finance or Supply Chain.