Overview
On Site
Depends on Experience
Contract - W2
No Travel Required
Skills
Desktop
Job Details
Desktop Support
Lafayette IN. Onsite
Contract
- Provide IT / OT deskside support to all employees at the Client Lafayette plant in Lafayette, IN and other remote sites
- Provide White Glove IT services to all company executives at the Client Lafayette plant in Lafayette, IN and other remote sites
- Diagnose and resolve software and hardware incidents, including operating system (Windows 10, 11), network, mobile devices and software across a range of business and OT applications
- Operate with Client IS standards and conventions and applicable Client BU/RU IT Standards
- Stage, configure, and deliver IT assets (e.g. personal computers and mobile phones)
- Manage the inventory of IT assets for the site(s)
- Use logic and reasoning to research and resolve technical issues and know what to do next and/or when to escalate for help
- Support all IT systems at the location
- Work across a global IT support team to share information and best practices
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