Onsite: Technical Writer

Job Details :

The Technical Writer will develop and maintain user and technical documentation and project process documentation that support agency initiatives. This position will work to understand the user’s view of applications and/or technology and is able to put procedures in a logical sequence. They will provide expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications. This position may write a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. They may be responsible for coordinating the display of graphics and the production of the document. This position will work with cross-functional teams and an outside vendor to technical documentation supporting the implementation and integration of third-party systems with custom applications and processes already in place. The ideal candidate will have experience in higher education, financial, or government systems.


Minimum Requirements:


Experience working as a technical writer on technology projects to produce detailed documentation.
Experience in business analysis, data analysis, or process improvement.
Experience managing and assisting with the documenting of requirements for IT and business solutions that will meet program and user needs.
Ability to translate complex data and business requirements into actionable insights and reports.
Experience working complex projects throughout all development phases.
Excellent verbal and written communication skills for engaging stakeholders.
Proven ability to work projects, ensuring timely completion within budget.
Strong analytical skills with attention to detail.
Proficiency in SQL, Excel, and data visualization tools such as Power BI or Tableau.
Experience in Agile development and backlogs.
Experience working in higher education, financial, or government systems.