Desktop Support

Job Title: IT Asset Support Technician
Location: Onsite / Field-Based
Job Type: Contract
Overview
TEKsystems is hiring on behalf of a client seeking a skilled IT Asset Support Technician to oversee inventory, asset tracking, and lifecycle support for desktop and infrastructure technologies. This role involves equipment management, basic infrastructure monitoring, and coordination with internal IT teams to ensure smooth operations across multiple sites.
Key Responsibilities

• Monitor IT asset health using ServiceNow and Power BI reporting
• Maintain inventory levels of desktops, laptops, and accessories
• Prepare and ship IT equipment to remote sites and track delivery progress
• Manage warranty service and recycling of end-of-life hardware
• Receive, process, and stage incoming equipment from vendors
• Assist with diagnosing and triaging end-user technical issues
• Route and resolve incident tickets through ServiceNow
• Participate in imaging and deployment of new or restored devices
• Support infrastructure projects and collaborate with networking teams
• Assist with event monitoring and basic application/infrastructure observations
• Perform administrative support tasks and contribute to facility-based tech projects

Required Skills & Experience

• Strong knowledge of desktop/laptop hardware, Windows OS, and Office Suite
• Experience with IP networking and virtualization technologies
• Familiarity with asset monitoring tools, event logging, and infrastructure data collection
• Hands-on experience using ServiceNow for IT support functions
• Ability to coordinate and track hardware shipments across locations
• Applicable driver's license required for field-based duties

Preferred / Additional Qualifications

• Working knowledge of Windows and Linux server environments
• Exposure to CISCO switching and routing concepts
• Customer service experience supporting end users
• Understanding of incident escalation and business automation practices
• Experience using Excel and reporting tools
• Background in math/algebra for basic systems analysis
• Strong verbal and written communication skills

Work Environment

• Onsite role with field-based responsibilities
• Requires regular and reliable attendance
• May include travel for shipment coordination and site support
• Collaboration with multiple IT teams on ongoing and new technology initiatives

Opportunity Highlights

• Support enterprise asset management and technology lifecycle programs
• Build experience in monitoring, infrastructure, and interdepartmental coordination
• Join a structured support team with access to tools and development resources

Pay and Benefits
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Wichita,KS.
Application Deadline
This position is anticipated to close on Jul 24, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.