Business Transformation Manager

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!

If you are interested and qualified for this role, we invite you to apply.

The Business Transformation Manager will be responsible for key enterprise strategic initiatives, seeking to achieve project scope, time, cost and quality objectives consistent with Office of Transformation objectives. The Business Transformation Manager will be responsible for coordinating activities of internal and external resources throughout the lifecycle of these efforts, while maintaining an effective and motivated delivery team. The Business Transformation Manager will review business strategic plans and support the key opportunities to fulfill strategies.

Essential Functions/Responsibilities

• Provide leadership and banking domain expertise (technical, process, loans, and/or deposit) for high-profile bank transformation initiatives, driving cross-functional project teams to achieve high-quality results through all phases of business process change (initiating, planning, executing, controlling and closing)
• Management and oversight of internal and/or external team resources, including vendors, consultants and other third parties
• Development of transformation scope and design specifications, working closely with key stakeholders to ensure alignment on business requirements
• Development and maintenance of comprehensive business artifacts and archives (projects plans, issues logs, risk registers, stakeholder registers, business requirements, etc.)
• Active management of risks, issues, corrective action, change control, status reporting, and process improvement plans

Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job

• Bachelor's degree
• Minimum of twenty (20) years' experience in banking technology and business leadership in mid- to large scale corporate environment
• Strong understanding of the banking industry, from balance sheet to income statement and associated management strategies
• Skilled in developing business cases to facilitate both digital and operational transformations
• Experience managing and leading complex, cross-functional teams with a deep commitment to curiosity and driving business change
• Ability to gather raw data, analyze data using SQL and other modern analytic tools (PowerPivot, Tableau, Excel etc.) and develop business recommendations through detailed analysis of data
• Ability to study technology innovation matters and correlate the research into actionable opportunities for the Bank
• Deep understanding of bank product design, profitability, and overall support and delivery of products
• Excellent technology understanding and experience including infrastructure (storage, server, cloud, security, etc.), low code/no code, automation, and integrations
• Experience managing consultants, external business partners, vendors, RFP processes, SoW / contract processes and budgets
• Excellent interpersonal skills, written and verbal communication skills, including strong meeting facilitation skills
• Proficiency using standard office automations tools, e.g., Microsoft Word, Excel, PowerPoint, etc.
• Proficient in understanding advanced technology and data solutions to enable a transformation agenda

Preferred Knowledge and Skills

Level of Complexity and Scope

• Responsible for highly complex initiatives, spanning multiple business units with broad organizational impact including organizational change management
• Management of medium to large teams involving internal and external subject matter experts and resources with transformation lifecycles spanning several months to several years
• Executive and Board level presence along with ability to operate and manage through delicate situations with all levels of the organization

Degree of Independence and Decision-Making

• Ability to work independently with little to no direct supervision

Required Supervisory Responsibilities

• Mentor and guide less experienced associates as needed

Physical Requirements

• Frequently standing or sitting for extended periods of time and occasionally walks
• Some out-of-town travel may be required (less than 20% of the time)
• Occasionally carries and lifts up to 50 pounds

Compliance Statement

The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.

Development and Training

Benefits

We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide.

Incentive Eligibility

All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.

It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.

We are an E-Verify Employer.