Director, Identity & Access Management

Who Are We?
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range
$132,600.00 - $218,700.00

Target Openings
1

What Is the Opportunity?
Traveler's is seeking an Identity & Access Management technical and hands-on professional with a passion to help transform how a Fortune 500 company protects it's on-premises and cloud identities. This candidate will play an integral role as part of our transition to more forward thinking and exciting Access Management (AM) models that support on-premises/cloud solutions and zero trust architectures. This person should also be creative and have a vision for how to best leverage the technologies/processes to protect our data and systems, while allowing our business partners to move quickly and securely by leveraging Single Sign-On (SSO), Multi Factor Authentication (MFA), Identity Federation, Directory Services and Access Control systems. In addition to helping support the Access Management (AM), this person will provide input into strategic decisions and cross train other members of the Access Management (AM) team. This candidate will also help plan and execute at a strategic level, lead, and influence resources and outcomes, develop Access Management (AM) strategy, and lead the implementation of strategy including partnership and collaboration with other teams and organizations. The ideal candidate will possess strong leadership skills, technical expertise, and the ability to drive access management initiatives across diverse technologies and platforms.
What Will You Do?

• Team Leadership: Manage a high-performing access management team, providing strategic guidance, mentorship, and fostering collaborative and innovative work environment.
• Strategic Planning: Design, develop and execute a comprehensive access management strategy, focusing on SSO, MFA, Legacy Access Management Applications, Okta, SiteMinder, MS Authenticator, MS ADLDS, and cloud-based solutions.
• Technology Expertise: Serve as the subject matter expert for Okta, MS Authenticator, SiteMinder and other access management technologies leveraging them effectively to enhance security and user experience.
• Technology Integration: Lead the implementation and integration of access management solutions across various technologies and platforms ensuring seamless functionality and security.
• Security Compliance: Ensure compliance with industry standards, regulations, and internal security policies related to access management and user authentication. Respond to audit and regulatory requests as needed.
• Collaboration: Work closely with Cybersecurity, audit, legal, and stakeholders to define access policies, user roles, and access control procedures for a diverse technology and lines of business (LOB) landscape. Partner with third-party vendors and contractors to ensure proper resourcing and on-time project deliveries.
• Legacy Application Integration: Drive strategies for secure access to legacy applications, balancing modern security requirements with the unique challenges of older systems.
• Cloud Access Managment: Develop and implement strategies for secure access in cloud, ensuring a robust and scalable approach to cloud-based and SaaS solutions.
• Perform additional responsibilities as requested to meet overall business objectives.

What Will Our Ideal Candidate Have?

• Bachelor's Degree in a STEM (Science, Technology, Engineering, Math) discipline preferred.
• Prior experience managing others required.
• Ten years of relevant experience with Identity and Access management practices, processes required.
• Five years of experience in developing and implementing solutions in Access Management (AM) technologies (Okta, SiteMinder, MS Authenticator etc.) required.
• Five years of experience as a technical lead/SME required.
• Experience in Java, .NET technologies preferred.
• Demonstrates sound analytic and diagnostic skills dealing with issues that are loosely defined and/or conflict with available information.
• Knows where to obtain information needed to make the appropriate decisions.
• Breaks a problem down to manageable pieces and implements effective, timely solutions.
• Is very good at identifying the problem versus the symptom.
• Deals increasingly with problems that require involvement of others to solve.
• Has the ability to reach sound decisions quickly.
• Carefully evaluates alternative risks and solutions before taking action.
• Optimizes the use of all available resources.
• Team Orientation:
• Maintains partnerships across the organization, and is able to influence senior management, peers and subordinates through an inclusive style and recognition of their abilities and knowledge.
• Balances team and individual priorities.
• Exhibits objectivity and openness to others' views.
• Gives and welcomes feedback.
• Puts success of team above own interest.
• Leadership:
• Manages functional objectives and priorities supporting multiple assigned business units.
• Responsibilities are assigned with latitude for setting priorities and decision-making using generally accepted guidelines.
• Results are reviewed with next-level manager for clarification according to predefined objectives.
• Planning and Project Management:
• Develops operational plans and provides resource estimation for task planning.
• Proposes plans of action that are timely, realistic, and positive.
• Sets appropriate goals for projects and monitors progress against the plan.
• Delegates to maximize organizational effectiveness.

What is a Must Have?

• High school diploma or equivalent required.
• Five years of experience in Computer Science or a related field required.
• One year of experience as a technical lead required.

What Is in It for You?

• Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices
Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit .