Overview
On Site
USD 100,000.00 - 120,000.00 per year
Full Time
Skills
Product Support
Front Office
Sales
Routing
Solaris
Management
Testing
Incident Management
Application Support
Trading
Financial Information eXchange
Equities
Linux
SQL
Oracle
Database
Algorithmic Trading
Oracle Management Server
EMS
Element Management System
Workflow
Network
Microsoft Windows Server
Microsoft Operating Systems
Scripting
Python
Bash
Perl
Windows PowerShell
DevOps
Ansible
Puppet
TIBCO Software
IBM WebSphere MQ
ServiceNow
Cloud Computing
Amazon Web Services
BMC Control-M
Onboarding
Job Details
Our client, a leading player in electronic trading, is seeking an experienced Trading Product Support Analyst to join their front-office support team. This role is ideal for a technically skilled and service-driven professional with a background in equity markets, algorithmic trading, and FIX connectivity. A successful candidate will work directly with traders, quants, sales teams, and developers, translating business needs into technical solutions. You'll be part of a dynamic and evolving environment, supporting critical electronic trading systems and contributing to long-term platform stability and improvement.
Key Responsibilities
Required Experience
Preferred Skills
Compensation: $100,000 - 120,000
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
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Key Responsibilities
- Provide front-line support for trading applications, including order routing, trade flow, and post-trade processes.
- Troubleshoot issues across FIX, Linux, databases (SQL/Oracle), and networks.
- Handle client and internal requests, escalating to development teams where needed.
- Perform daily health checks and participate in a global follow-the-sun support model.
- Manage and prioritize incoming requests via mailboxes and ticket queues.
- Contribute to testing, incident management, and system upgrades.
Required Experience
- 3-5 years of application support in an electronic trading environment.
- Strong working knowledge of FIX protocol and equities market structure (Canada).
- Solid Linux expertise and SQL/Oracle database skills.
- Proven experience with algorithmic trading strategies (VWAP, TWAP, IS, POV).
- Understanding of OMS/EMS workflows and network troubleshooting.
- Experience in Windows Server environments.
Preferred Skills
- Scripting (Python, Bash, Perl, PowerShell).
- Exposure to DevOps tools (Ansible, Puppet).
- Experience with monitoring tools (ITRS, Prometheus, ELK).
- Familiarity with Solace, Tibco, MQ, and ServiceNow.
- Cloud exposure (AWS) and Control-M experience.
- Prior involvement in FIX onboarding and message-based architectures.
Compensation: $100,000 - 120,000
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
#SONITECH
#SONITECH1
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