Business Analyst 4

Overview

On Site
$65 - $70 hr
Contract - W2
Contract - Independent
Contract - 6+ mo(s)

Skills

CRM
BUSINESS INTELLIGENCE
SQL
TABLEAU
POWER BI
ANALYSIS
ANALYTICAL
ANALYTICS
ANALYTIC
DATA HYGIENE
DATA CLEANSING
DATA CLEANING
DATA QUALITY MANAGEMENT
DATA QUALITY ASSURANCE
DATA INTEGRITY
DATA PROFILING
DATA STANDARDIZATION
MASTER DATA MANAGEMENT
DATA STEWARDSHIP
DATA GOVERNANCE
DATA MAINTENANCE
DATA ENRICHMENT
DATA SCRUBBING
SALESFORCE
MICROSOFT DYNAMICS 365
DYNAMICS 365
HUBSPOT
ZOHO
SAP C/4HANA
ORACLE NETSUITE
NET
CRM
SALES
MARKETING

Job Details

Payrate: $65.00 - $70.00/hr.

Summary:
We are seeking a detail-oriented and analytical professional to join our team as a CRM Cleanup & Business Intelligence Specialist. In this role, you will be responsible for maintaining the integrity and accuracy of our CRM system by identifying and resolving data inconsistencies, duplicates, and hygiene issues. You will also leverage business intelligence tools to analyze clean, consolidated data and provide actionable insights to support strategic decision-making.

Responsibilities:
  • Conduct regular audits of the CRM system to identify and resolve duplicate entries, ensuring data accuracy and consistency.
  • Implement and enforce data hygiene protocols to remove outdated, inaccurate, or redundant records, improving system performance and user experience.
  • Consolidate data from disparate sources into a unified CRM platform, streamlining access to customer information for sales, marketing, and support teams.
  • Utilize SQL queries and BI tools (e.g., Tableau, Power BI) to extract, analyze, and visualize CRM data, providing insights for business strategy development.
  • Collaborate with cross-functional teams to define and enforce data governance policies, ensuring compliance with industry standards and best practices.
  • Develop and maintain dashboards and reports to track CRM health metrics, identify trends, and monitor data quality.
  • Conduct root cause analysis of data discrepancies and implement solutions to prevent future occurrences.
  • Support targeted marketing campaigns and revenue growth by refining customer segmentation based on cleaned CRM data.
  • Develop ROE (rules of engagement) policy that allows for only cleansed and approved updates to our CRM system

Qualifications:
  • Proven experience in CRM management, data cleanup, and data hygiene (Salesforce a plus)
  • Strong analytical skills with the ability to interpret data sets and derive actionable insights
  • Proficiency in CRM tools (e.g., Salesforce, HubSpot) and BI tools (e.g., Tableau, Power BI).
  • Experience with SQL and data querying for data extraction and analysis a plus
  • Attention to detail and a problem-solving mindset.
  • Excellent communication skills to collaborate with cross-functional teams and present findings effectively.

Desired Skills:
  • Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
  • Strong ability to work independently and manage ones time.
  • Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
  • Strong ability to apply accounting and mathematical principles to work as needed.
  • Strong ability to analyze business trends and project future revenues and expenses.
  • Previous experience with computer applications, such as Microsoft Word and Excel; Enterprise Application experience a plus.

Pay Transparency: The typical base pay for this role across the U.S. is: $65.00 - $70.00 /hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.

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