Cisco Network Engineer

Title: Cisco Network Engineer (mid to senior level)
Location: Phoenix, AZ (On-Site)
Type: Contract to Hire

Your role:

• Support daily operation of enterprise communications networks.
  
  
  
  • Support installation and repair of routers, switches, WAN equipment, terminal servers, leased line equipment, and file servers.
  • Support network and hardware aspects of clinical and financial systems, as well as office automation and payroll systems. Provide management with hardware and software recommendations.
  • Help coordinate software upgrades for clinical and financial systems, office automation, and payroll systems including quarterly upgrades, system patches, etc.
  • Configure and maintain enterprise WAN and LAN environment, including implementation, configuration, coordination, control, maintenance, troubleshooting, usage monitoring, and development of specialized procedures relating to the use of the environment.
  • Coordinate implementation of remote office computing, laptop computers and network expansion.
  • Play a key role in completing documentation of agency network, workstations and related peripheral equipment.
  
  
• Participate in ensuring data security and disaster recovery.
  
  
  
  • Serve a key role in ensuring data security including the planning, design, and implementation of security measures that safeguard access to enterprise files.
  • Develop and implement general network security to include system backups.
  • Play a key role in developing and exercising disaster recovery processes for the long-term disaster recovery function of I/S to provide the highest level of protection possible for the enterprise.
  • Play a key role in maintaining and improving systems monitoring.
  
  
• Provide internal customer service and support.
  
  
  
  • Assure quality customer service to all customers; promote positive human relationships and contribute to a supportive and cooperative work environment. Maintain positive, friendly demeanor when interacting with all customers.
  • Serve as second level resource to the Help Desk and IT staff regarding software applications and network questions/problems.
  • Participate in after hour on-call rotation for emergency network/server support.
  • Update ticketing system with resolutions and adds solutions to the knowledgebase when appropriate.
  
  
• Maintain and enhance professional skills.
  
  
  
  • Demonstrate professional excellence through regular self-assessment of strengths, limitations, and effectiveness.
  • Regularly seeks feedback and apply it to the improvement of individual performance.
  • Actively obtains new knowledge and learns new skills related to job.
  
  
• Adheres to high standards of personal and professional conduct.

What you ve got:

• 3+ years of Cisco experience (the more the better!)
• Degree in Computer Science, Management Information Systems, or equivalent experience
• Patching and upgrades experience
• Cisco ISE and Cisco DNA configuration, setup, and troubleshooting experience
• Cisco Firewall FTD tool and FMC Management Tool
• Secure Workload (server side)
• Good troubleshooting experience
• Microsoft experience
• Preferred background in 24/7 environment and/or healthcare

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