Senior Site Reliability Engineer

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Senior Site Reliability Engineer (SS&C Technologies, Inc., Windsor, CT): The Senior Site Reliability Engineer will help the R&D with the root cause analysis, work on the operational tasks and automate monitoring and alerting that will minimize the MTTD and MTTR. Specific responsibilities include: Responding to and resolving escalated incidents for customer issues or monitoring alerts. Performing in-depth analysis of incident root cause. Working with R&D and architecture teams on defects and runtime inefficiencies identified in the production environment. Building diagnostic and analytical tools that improve the MTTA, MTTD, and MTTR. Building systems/site monitoring tools for system health and APIs to ensure smooth operations of production systems. Configuring and integrating commercially available monitoring tools into the production systems. Validating and verifying software deliverables for production readiness. Executing risk assessment and mitigation of changes to the production systems. Participating in on call rotation and handling time critical issues during on call schedule. Telecommuting permitted.

Minimum requirements: Bachelor's degree or equivalent in Computer Science or related field plus 6 years of experience in a software development role. Alternatively, will accept a Master's degree or equivalent in Computer Science or related field plus 3 years of experience in a software development role.

Must have: 3 years of experience in Unix/Linux; 3 years of experience with Java Web-based enterprise applications; 3 years of experience and troubleshooting skills in Kubernetes systems; 3 years of experience in Microservices using Kubernetes and container applications; Sound knowledge in one of the major programming languages (such as Java) and performance tuning. Proven ability to automate mundane tasks using shell scripts, python, etc. Working knowledge in basic networking and various application and transport protocols; 3 years of experience of AWS with CloudWatch, EKS, EFS, S3, RedShift and other AWS services; 3 years of experience in using AWS tools to troubleshoot applications (resource constraints, connectivity, alerting, and monitoring); 3 years of experience working with one or more of the following: Splunk, Dynatrace, Zabbix, Prometheus, etc.; 3 years of experience working with one or more of the following: Oracle, PostgreSQL, MongoDB; 3 years of experience working with messaging subsystems: RabbitMQ, Interconnect, AMQ; 3 years of experience working with Jenkins, GIT.

Apply online at or send resume to: Tiffany Ratliff, Talent Acquisition, SS&C Technologies, Inc., Ref: 00068255. An EOE.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.