Overview
On Site
USD 70,000.00 - 130,000.00 per year
Full Time
Skills
Mitel
Cloud Computing
Telecommunications
Computer Hardware
Technical Support
Servers
Disaster Recovery
Technical Writing
VoIP
SIP
LAN
WAN
Unified Communications
Operating Systems
Firewall
IT Security
Communication
Telephony
Active Listening
Multitasking
IT Service Management
Data Entry
Motivation
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
The Unified Communications Engineer is responsible for designing, implementing, supporting, and maintaining both onsite and remote unified communications systems. This role covers various UC technologies, including premise, cloud, and traditional telecommunications systems, advanced applications, and vendor-specific hardware/software.
Essential Duties and Responsibilities:
Requirements
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
The Unified Communications Engineer is responsible for designing, implementing, supporting, and maintaining both onsite and remote unified communications systems. This role covers various UC technologies, including premise, cloud, and traditional telecommunications systems, advanced applications, and vendor-specific hardware/software.
Essential Duties and Responsibilities:
- Provide technical support for unified communications systems.
- Troubleshoot desktop and server operating system applications.
- Assist with deployment of UC solutions at multiple locations.
- Maintain UC servers, gateways, endpoints, and applications.
- Coordinate with communications service providers for voice and data installations and troubleshooting.
- Address alerts and notifications from monitoring systems via service tickets.
- Contribute to the design and support of disaster recovery solutions.
- Develop and maintain technical documentation.
- Communicate incident progress and planned changes or outages as needed.
Requirements
- Understanding of unified communications and VoIP/SIP protocols.
- Working knowledge of LAN/WAN connectivity as related to UC technologies.
- Familiarity with networks, operating systems, firewalls, and IT security fundamentals.
- Strong interpersonal and communication skills, including telephony and active listening.
- Diagnostic skills for resolving technical challenges.
- Ability to multitask and adjust to changing demands.
- Technical awareness for aligning resources with issues.
- Awareness of organizational IT services supported.
- Proficiency with support tools and technologies.
- Accurate data entry skills.
- Self-motivation and ability to perform efficiently in a fast-paced environment.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.