IT Operations Manager

  • Paoli, PA
  • Posted 1 day ago | Updated 3 hours ago

Overview

On Site
Full Time

Skills

IT Operations Manager

Job Details



Location: Hybrid Paoli, PA


We are seeking an IT Operations Manager to oversee the day-to-day delivery of IT services through our outsourced Managed Service Provider (MSP). This role is responsible for ensuring that IT systems, networks, and applications remain secure, reliable, and aligned with business needs. The IT Operations Manager will act as the primary liaison between internal stakeholders and the MSP, driving performance against Service Level Agreements (SLAs), ensuring compliance, and managing IT operations processes.


Required:





  • 6+ years of experience in IT project management, IT operations, or vendor/technical account oversight.




  • Proven leadership and coordination abilities in managing cross-functional teams and initiatives.




  • Strong working knowledge of IT infrastructure, systems administration, and support environments.




  • Experience working with or managing outsourced IT vendors or Managed Service Providers (MSPs).




  • Proficient in Microsoft 365 tools, including Teams, SharePoint, and Exchange.




  • Familiarity with Windows Server, Active Directory, and endpoint management platforms.




  • Basic understanding of networking concepts such as VPNs, firewalls, and LAN/WAN architectures.




  • Exposure to virtualization technologies like VMware or Hyper-V.






Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.


California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


If you would like to complete our voluntary self-identification form, please or copy and paste the following link into an open window in your browser: ;/p>

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.


Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.


Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .


Benefits Information:


Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.




We look forward to working with you.

Beacon Hill. Employing the Future

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About Beacon Hill