Administrator, Zoho CRM

Overview

Remote
$85,000 - $95,000
Full Time
No Travel Required

Skills

communication
interpersonal
Excellent organizational
Proficient with Zoho CRM
Computer proficiency
including Microsoft Office Suite

Job Details

Golden Steps ABA is on a mission to change lives one step at a time. We re not just building a team; we re creating a community where inclusion, impact, and growth are the norm for our teammates and our patients. If you're ready to take the next step forward and want to be part of a crew that celebrates heart, hustle, and high standards, come thrive with us.

A day in life:

System Management:

  • Oversee the day-to-day operation, maintenance, and configuration of the Zoho CRM platform.

Data Management:

  • Ensure the accuracy, integrity, and security of customer data within the system.

User Support:

  • Provide training and technical support to internal teams on Zoho CRM functionalities and updates.

Customization & Optimization:

  • Tailor the CRM system, create user-defined fields, forms, and templates to meet organizational needs.

Reporting & Analysis:

  • Develop reports and dashboards to track key performance indicators and provide insights for business decisions.

Collaboration:

  • Work with sales, marketing, and customer service departments to understand their needs and optimize the Zoho CRM for their use.

Security Management:

  • Set up and manage user roles and permissions to safeguard customer data.

Problem-Solving:

  • Troubleshoot technical issues and develop solutions to improve system efficiency and user experience. as assigned.

Other tasks as assigned:

What you ll bring:

  • Strong communication skills.
  • Excellent interpersonal skills and the ability to build relationships.
  • 3+ years of healthcare operations (ABA experience preferred).
  • Excellent organizational skills and the ability to prioritize and manage multiple projects and carry projects through to completion.
  • Proficient with Zoho CRM (3+ years).
  • Computer proficiency, including Microsoft Office Suite required.

Golden Steps ABA provides equal employment opportunity to all persons without regard to race, color, religion, creed, age, marital status, sexual orientation, gender identity or expression, citizenship status, national origin, ethnicity, military/veteran status, or disability which can be reasonably accommodated without undue hardship, or any other classification protected by law. This applies to all terms and conditions of employment including recruitment, hiring, compensation, training, promotions, terminations, layoffs, transfers and leaves of absence.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.