Overview
On Site
Full Time
Skills
Science
Business Strategy
Business Intelligence
Dashboard
KPI
Presentations
FOCUS
Network
Decision-making
Attention To Detail
Evaluation
Testing
Data Analysis
Data Mining
Tactical Planning
Analytical Skill
SQL
SAS
Mathematics
Statistics
Computer Science
Marketing
Communication
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Oracle Application Express
Apex
Job Details
Job#: 2082173
Job Description:
Job Description: Hard work, a passion for innovation, and zealous advocacy for the needs of our customers have made Earths most customer-centric company. This would not be possible without the tools and expertise we use to understand customer behavior. The Senior Business Intelligence Engineer occupies a unique role at the intersection of technology, marketing, finance, statistics, data mining, and social science. We provide the key insight into customer behavior necessary to guide the evolution of business strategy.
At Transportation, improving process efficiency through data insights plays a crucial role in our operational success. As a Senior Business Intelligence Engineer, you will be responsible for developing comprehensive dashboards that provide clear visibility into product success metrics. In this role, you will collaborate closely with product teams to understand and establish new KPIs, while analyzing data from extensive Sort Centers network. Your expertise will be vital in presenting key metrics and data insights to higher leadership. With a strong focus on fast delivery, optimized operations, and building scalable pipelines, you will contribute directly to our mission of continuously optimizing Sort Center operations across the network.
If you are motivated to serve the needs of our customers, you will also be able to satisfy your curiosity working with one of the worlds largest datasets. We seek candidates who are passionate about data analysis and data-driven decision making, uncompromisingly detail oriented, smart, efficient, and driven to help our business succeed by providing key insights that translate into action.
Key Responsibilities:
- Evaluation of the performance of program features and marketing content along measures of customer response, use, conversion, and retention
- Statistical testing of A/B and multivariate experiments
- Design, build and maintain metrics and reports on program health
- Respond to ad hoc requests from business leaders to investigate critical aspects of customer behavior, e.g. how many customers use a given feature or fit a given profile, deep dive into unusual patterns, and exploratory data analysis
- Employ data mining, model building, segmentation, and other analytical techniques to capture important trends in the customer base
- Participate in strategic and tactical planning discussions
Job Qualifications:
- 3-6 years of experience working with large-scale complex datasets
- Strong analytical mindset, ability to decompose business requirements into an analytical plan, and execute the plan to answer those business questions
- Strong working knowledge of SQL
- Background (academic or professional) in statistics, programming, and marketing
- SAS experience a plus
- Graduate degree in math/statistics, computer science or related field, or marketing is highly desirable.
- Excellent communication skills, equally adept at working with engineers as well as business leaders
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
Job Description: Hard work, a passion for innovation, and zealous advocacy for the needs of our customers have made Earths most customer-centric company. This would not be possible without the tools and expertise we use to understand customer behavior. The Senior Business Intelligence Engineer occupies a unique role at the intersection of technology, marketing, finance, statistics, data mining, and social science. We provide the key insight into customer behavior necessary to guide the evolution of business strategy.
At Transportation, improving process efficiency through data insights plays a crucial role in our operational success. As a Senior Business Intelligence Engineer, you will be responsible for developing comprehensive dashboards that provide clear visibility into product success metrics. In this role, you will collaborate closely with product teams to understand and establish new KPIs, while analyzing data from extensive Sort Centers network. Your expertise will be vital in presenting key metrics and data insights to higher leadership. With a strong focus on fast delivery, optimized operations, and building scalable pipelines, you will contribute directly to our mission of continuously optimizing Sort Center operations across the network.
If you are motivated to serve the needs of our customers, you will also be able to satisfy your curiosity working with one of the worlds largest datasets. We seek candidates who are passionate about data analysis and data-driven decision making, uncompromisingly detail oriented, smart, efficient, and driven to help our business succeed by providing key insights that translate into action.
Key Responsibilities:
- Evaluation of the performance of program features and marketing content along measures of customer response, use, conversion, and retention
- Statistical testing of A/B and multivariate experiments
- Design, build and maintain metrics and reports on program health
- Respond to ad hoc requests from business leaders to investigate critical aspects of customer behavior, e.g. how many customers use a given feature or fit a given profile, deep dive into unusual patterns, and exploratory data analysis
- Employ data mining, model building, segmentation, and other analytical techniques to capture important trends in the customer base
- Participate in strategic and tactical planning discussions
Job Qualifications:
- 3-6 years of experience working with large-scale complex datasets
- Strong analytical mindset, ability to decompose business requirements into an analytical plan, and execute the plan to answer those business questions
- Strong working knowledge of SQL
- Background (academic or professional) in statistics, programming, and marketing
- SAS experience a plus
- Graduate degree in math/statistics, computer science or related field, or marketing is highly desirable.
- Excellent communication skills, equally adept at working with engineers as well as business leaders
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.