Engineering Team Coordinator

Haag, a Salas O'Brien company, a leader in forensic engineering and consulting since 1924, is seeking an Engineering Team Coordinator in the Flower Mound, TX office. After 90 days, this is a hybrid role working 3 days in the office and 2 days remotely each week.

ESSENTIAL DUTIES AND RESPONSIBILITIES The Engineering Team Coordinator (ETC) is responsible for the administrative support of assigned engineers. The Engineering Team Coordinator will interact regularly with Engineers and clients as well as Customer Service Representatives (CSRs), Invoicing Coordinators, and Business Unit Leaders.

ESSENTIAL DUTIES AND RESPONSIBILITIES The Engineering Team Coordinator (ETC) is responsible for the administrative support of assigned engineers. The Engineering Team Coordinator will interact regularly with Engineers and clients as well as Customer Service Representatives (CSRs), Invoicing Coordinators, and Business Unit Leaders.

SIGNIFICANT JOB RESPONSIBILITIES:

1. Daily operations shall include but are not limited to the following:

• Provides admin support for engineering team.
• Assists with the process of scheduling inspections (maintaining calendars, travel arrangements, etc).
• Maintains databases both internally and externally.
• Assists with report production.
• Assists with maintaining of project file.
• Is knowledgeable of Haag Procedures and national agreements or where to locate that information and how to use it.
• Staff support and back up duties.
• Works on special projects as assigned.
• Responds to customer problems or complaints using best resolution skills.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Attendance is a main function of this job. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High School diploma or equivalent, required. College degree preferred.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Intermediate level of computer skills including Microsoft Office, Excel and Adobe Acrobat.
• Ability to communicate orally or in written form effectively, clearly, and politely with employees and clients.
• Builds a positive team environment and maintains cooperative working relationships.
• Aptitude to actively listen, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Ability to monitor/assess the performance of yourself to make improvements or take corrective actions.
• Maintains enthusiasm and a sense of urgency towards work.
• Accepts and adjusts to changes in work priorities willingly and efficiently.
• Possesses strong administrative, critical thinking skills, attention to detail, and is willing to go above and beyond to get the job done.

CERTIFICATES, LICENSES, REGISTRATIONS

None required at this time.

PHYSICAL DEMANDS/ WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques required. May include lifting up to 50 pounds for files or inventory, occasionally.

Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.

Established in 1924, Haag is employee-owned and offers competitive salaries and bonus incentive plans to our Forensic Engineers. Our comprehensive benefits package includes a robust 401(k) plan, major medical, dental, and vision health coverage; company-provided life insurance with AD&D coverage; a health savings account; short and long-term disability coverages; legal insurance; and generous vacation pay, sick pay, holiday pay, stock purchase plan, etc. Our collaborative environment supports career advancement and offers the best professional training in the industry through Haag Education and the Haag Certification program.

We do not accept candidate referrals from third-party recruiters, employment or staffing agencies, organizations, or any other vendors/individuals who may represent job seekers. Unsolicited resumes submitted to Haag without a written agreement or contract already in place will be considered the property of Haag, and the company will not be responsible for any fees associated with the hiring of that candidate.

Equal Opportunity Employment Statement

Salas O'Brien provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state/provincial, or local laws. Salas O'Brien will accommodate the disability-related needs of applicants as required by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.