Director, IT Domain Services

Alternate Locations: Work from Home

Work Arrangement:

Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration.

Relocation assistance: is not available for this opportunity.

Hiring Manager: Joe Brannan

Requisition #: 72262

The Role at a Glance

This position provides leadership, direction, and functional expertise on complex projects/initiatives for their assigned area(s) of Domain Services engineering. This position will be responsible for elevating the IT Domain Services discipline and organization required to address existing risks and exposure.

What you'll be doing

• Maintains a deep knowledge on current industry and emerging technology developments/trends for assigned area(s) of responsibility, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions for on-premises Microsoft Active Directory, Microsoft Azure Active Directory (cloud), Azure Key Vault, Secrets Management, SAML, OAUTH, NTLM, LDAP, Kerberos, PKI and LDAP environments.
• Directs and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
• Directs, establishes, and implements priorities, performance goals and objectives to ensure departmental results for their assigned area(s) of responsibility.
• Provides strategic leadership and direction to continually improve the capability and results for their assigned area(s) of responsibility.
• Directs/executes approved strategy decisions and contributes to strategy creation for assigned area(s) of responsibility.
• Plan and execute the delivery of Active Directory services projects and BAU activities.
• Continually seeks opportunities to improve and simplify our existing Active Directory and domain services architecture, implementation, and operational state
• Develops and executes permanent solutions for internal and external audit requirements and ensures constant availability of all domain authentication services
• Develops comprehensive test cases to include testing scenarios for both normal and degraded (e.g., disaster recovery, continuity of operations, data recovery, performance, and capacity planning
• Manages and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
• Establishes and implements individual and team priorities, performance goals and objectives to ensure completion of responsibility for their assigned area(s) of responsibility.
• Identify and recommend process improvements that significantly reduce workloads or improve quality across for their assigned area(s) of responsibility.
• Serve as a resource to team members and internal/external stakeholders on more complex assignments/projects for their assigned area(s) of responsibility.
• Manages and evaluates individual/team performance and takes appropriate action to meet and/or exceed performance standards for assigned area(s) of responsibility.
• Manages assigned area(s) of responsibility to ensure workloads are appropriately balanced among team members.
• Oversees the resolution of operational issues, communicates status to impacted customers and management in a timely manner
• Builds relationships and partners with various Information Technology teams.
• Ensure that top talent is hired and retained for their assigned area(s) of responsibility.
• Build organizational capability within their assigned area(s) of responsibility.
• Ensure Domain Services resources maintain compliance with service level agreements.
• Advise support staff concerning administrative procedures, escalated technical issues, and priorities.
• Monitor and prepare reports on progress, work trends, and problems.
• Manage multi-site operations 24/7 with the support of Technical Leads and direct reports.
• Responsible for the development and ongoing financial management of IT Domain Services budgets and finances.

What we're looking for

The individual will have overall ownership of Active directory space which includes developing target states, roadmaps, engineering & operational support, capacity management, coordination with other teams, metrics development and team development

• 4 Year/bachelor's degree or equivalent work experience (10 years of IT technical leadership experience in lieu of Bachelor's) (Minimum Required)
  10+ years of IT management experience that directly relates to the specific responsibilities of this position required, with at least 3 to 5 years demonstrated in a leadership role
• Advanced knowledge in AD architecture and infrastructure (LDAP, Directory Replication, group policy, security, schema changes, domain controllers management)
• Advanced knowledge of DNS, Kerberos, Windows Authentication and Single Sign On (SSO)
• Ability to perform under stress in cases of emergency, critical or hazardous situations.
• Ability to work with others in a team environment.
• Demonstrated ability to identify and recommend processes improvements.
• Demonstrated strong relationship management skills with internal clients (e.g. senior management, peers and colleagues); proven ability to develop creative and collaborative approaches.
• Demonstrates strong interpersonal skills with a collaborative style.
• Demonstrates strong project management leadership skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines.
• Finds common ground and can gain collaboration among senior/executive management, colleagues, and peers; can influence outcomes without directing or commanding.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Successfully completes regulatory and job training requirements.
• Agile Mindset; awareness/understanding of Agile methodologies (Preferred)

#DICE

What's it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What's in it for YOU:

• A clearly defined career framework to help you successfully manage your career
  
• Leadership development and virtual training opportunities
  
• PTO/parental leave
  
• Competitive 401K and employee benefits
  
• Free financial counseling, health coaching and employee assistance program
  
• Tuition assistance program
  
• A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations
  
• Effective productivity/technology tools and training
  

Pay Range: $105,301 - $175,000

Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package.

About The Company

Lincoln Financial Group provides advice and solutions that help people take charge of their financial lives with confidence and optimism. Today, approximately 16 million customers trust our retirement, insurance and wealth protection expertise to help address their lifestyle, savings and income goals, and guard against long-term care expenses.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE:LNC) and its affiliates. The company had $290 billion in end-of-period account balances net of reinsurance as of March 31, 2023.

Lincoln Financial Group is a committed corporate citizen included on major sustainability indices including the Dow Jones Sustainability Index North America and ranks among Newsweek's Most Responsible Companies. Dedicated to diversity, equity and inclusion, we are included on transparency benchmarking tools such as the Corporate Equality Index, the Disability Equality Index and the Bloomberg Gender-Equality Index. Committed to providing our employees with flexible work arrangements, we were named to FlexJobs' list of the Top 100 Companies to Watch for Remote Jobs in 2022. With a long and rich legacy of acting ethically, telling the truth and speaking up for what is right, Lincoln was recognized as one of Ethisphere's 2022 World's Most Ethical Companies. We create opportunities for early career talent through our intern development program, which ranks among WayUp and Yello's annual list of Top 100 Internship Programs.

Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Follow us on Facebook , Twitter , LinkedIn , and Instagram . Sign up for email alerts at

Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at if you encounter a recruiter or see a job opportunity that seems suspicious.

Additional Information

This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling .

This Employer Participates in E-Verify. See the E-Verify notices.

Este Empleador Participa en E-Verify. Ver el E-Verify avisos.