Senior ServiceNow Developer

Overview

Remote
On Site
$135,000 - $135,000 annually
Full Time

Skills

IT Service Management
Database
Configuration Management Database
Analytics
DevOps
Continuous Integration
Continuous Delivery
Workflow
Business Process
Microsoft
Scripting
Large Language Models (LLMs)
Natural Language
Optimization
SOAP
Microsoft Azure
Google Cloud
Google Cloud Platform
Communication
Collaboration
Problem Solving
Conflict Resolution
Analytical Skill
ROOT
JavaScript
ServiceNow
Agile
Artificial Intelligence
Messaging

Job Details

RESPONSIBILITIES:


Kforce has a client that is seeking a Senior ServiceNow Developer in Vienna, VA.

Key Responsibilities:
* Extensive ServiceNow development experience including modules, workflows, and integrations on the ServiceNow platform; This includes proficiency in core modules like ITSM, HRSD, CSM, NowAssist, RAPTOR DB, Workflow Data Fabric, and CMDB
* Experience with AI integrations: Proven experience implementing ServiceNow AI modules like Virtual Agent, Predictive Intelligence, and Performance Analytics
* Agile methodologies and DevOps practices: Experience working in an Agile environment and understanding CI/CD pipelines
* NowAssist product utilization: Experience in building and maintaining solutions using NowAssist features and related technologies such as AI Search, Virtual Agent, Skills Builder, AI Agent Studio, and Workflow Builder to build chatbots and enhance business processes
* Experience with conversational AI platforms: Familiarity with platforms beyond NowAssist like Moveworks or Microsoft Copilot
* JavaScript and ServiceNow scripting proficiency: Expertise in JavaScript (including Glide APIs) for client-side and server-side scripting to customize and extend the platform's capabilities
* Large Language Model (LLM) familiarity: Understanding of LLM concepts and ability to leverage them for tasks like natural language understanding and optimization of system instructions
* Integration skills: Expertise in using REST/SOAP APIs and other integration methods to connect ServiceNow with external systems, including external AI services like OpenAI, Azure Cognitive Services, or Google Cloud AI
* Strong communication and collaboration skills: Ability to work with cross-functional teams, understand requirements, and effectively communicate technical concepts to non-technical stakeholders
* Problem-solving and analytical skills: Demonstrated ability to identify issues, diagnose root causes, and implement effective solutions

REQUIREMENTS:
* Master's degree and 12 years of experience
* ServiceNow certifications: Relevant certifications like Certified ServiceNow Developer or AI certifications
* Proficient in JavaScript, ServiceNow APIs, and Agile methodologies
* Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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