Overview
Skills
Job Details
Required Skills & Qualifications
3+ years supporting enterprise-level applications (commercial off-the-shelf or custom).
3+ years experience with relational databases (MS SQL Server or Oracle), including writing and interpreting SQL queries.
2+ years of experience with programming or scripting languages (Java, C#, Python, PowerShell, or similar).
3+ years demonstrated troubleshooting and problem-resolution experience with persistence and attention to detail.
Strong knowledge of IT processes: change management, incident tracking, and upgrade control.
Proven customer service orientation and communication skills across technical and non-technical stakeholders.
Ability to work collaboratively with vendors, end users, and cross-department teams in a high-pressure environment.
Capability to manage multiple priorities in a fast-paced, mission-critical setting.
Flexibility to work hybrid after probation: 90 days on-site, then 3 days per week onsite.