Desktop Support

Position - Desktop Support

Location: Chicago, IL

Job Description:-

Must have an executive presence and excellent communication skills. Will be dealing with

associate level to executive - both in person and on the phone.

Demonstrates broad knowledge of technology and solutions

Proactively manages resources and priorities workload

Demonstrated ability to multi-task; Possesses strong analytical skills

Demonstrated customer orientation; strength in analytical, math, and reasoning skills

Effectively communicates verbally and in writing

Demonstrated proficiency in MS Office applications

Provides onsite technology support on projects

Must be able to drive to assigned sites to complete work

Core Technology

Windows 10 and Windows 11

SCCM/Autopilot

Microsoft 365 Suite

Jabber

Citrix

Network wireless and wired

HP laptops, docking stations

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

Compensation and Benefits

A candidate s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.