Overview
Skills
Job Details
Note: This is a fulltime and remote opportunity.
Role: ServiceNow Solutions Architect/Lead
Work location: Remote
Job Description
The desired candidate will serve as ServiceNow Solutions Lead, who will help us support the following activities:
- Responsible for the overall architecture, design, implementation, and integrity of the ServiceNow application within the enterprise
- Lead and deliver requirements, scoping, and design workshops, ensuring requirements are well-documented
- Provide expert-level support and technical mentoring to the implementation team
- Maintain deep, comprehensive knowledge of ServiceNow s capabilities and constraints.
- Recognize and develop opportunities to leverage ServiceNow as a platform.
- Scoping and delivering Proof of Concept / Proof of Value engagements with prospects
- 10+ years of IT industry experience and 5+ years of relevant experience from the specified domain
- Knowledge of ITSM, ITAM, ITOM, CSM, BCM applications & integrations, Platform performance and monitoring, Platform upgrades
- Experience working within a large enterprise on implementation initiatives
- Sound Technical knowledge of the ServiceNow platform
- Relevant ServiceNow certification eg., ServiceNow Certified System Administrator
- Glide Scripting & Javascript programming experience
- Good communication Skills
- Web Services, HTML, CSS, XHTML, Workflow and UI development, and Service Portal Concepts
- ITIL certification
- Working experience in Agile model
- Prior experience working for US and UK-based customers
- Professional commitment to high quality, and a passion for learning new skills.
- Detail-oriented individual with good analytical skills.
- Strong problem-solving skills, including providing simple solutions to complex situations.
- Must be a strong team player with the ability to communicate and collaborate effectively in a geographically dispersed working environment
- Good Communication skills to handle major incident calls and releases.
- Should be good with analytics and presentations
ABOUT Ztek:
Website:
Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek s diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.
Ztek Consulting | Talent Matters
Ztek is a minority and woman-owned business enterprise that provides customized talent management solutions for clients.