Application Engineer II, Jira Architect

As an Application Engineer II for Jira, you will report to a Manager, Information Technology in Los Angeles, California. You will join a multi-functional team collaborating to administer and support numerous Communications, Knowledge, and Work Management Tools at client.

As a Jira Solution Architect for client, your role will be to design, build and maintain work systems on the Jira Cloud platform in order to help client operations leverage the full potential of the Jira Cloud platform to support their work. You will achieve this by working with skilled and passionate teammates, as well as our trusted partners inside and outside client.

Responsibilities:

• Work with client game producers and operation leads to understand, translate, and perform related Jira Software-based configuration updates to support team goals

• Develop and maintain the team's unified views (dashboards, boards, and reporting) in Jira Software work system to support operational reporting at scale

• Review, adjust and carry out modifications requested by users for the transformation of their existing work systems

• Provide end-user training on Jira Software Cloud native features and popular add-ons such as Structure, EazyBI, and Zephyr Scale

• Deploy Jira configuration updates for projects in scope from our sandbox to our production environment, performing various Change Management activities

• Design, build and advocate for the adoption of reusable and scalable solutions for specific use cases for game operations tracking on Jira Software Cloud

• Author and maintain operational process documentation, runbooks, technical designs and shared standards

Required Qualifications:

• 4-6 years experience with Jira Software Cloud

• 2+ years experience with Structure

• Experience working in a Jira Cloud Platform environment at scale (100+ projects, 1,000+ users)

• Experience building work systems on the Jira Cloud Platform at the scale of large initiatives composed of several teams, encompassing hundreds of users.

• Advanced proficiency with Atlassian Jira Cloud Software and its most popular add-ons (Advanced Planning, Automation, eazyBI, ScriptRunner, Structure, Custom Charts)

• Experience participating in large multi-person technical efforts, including hybrid teams composed of full-time employees and 3rd party vendors

• Proficiency in Agile methodologies and frameworks such as Scrum and Kanban

• Excellent remote working skills: you thrive in a hybrid work environment and are very comfortable with asynchronous communication, providing timely and relevant updates on your progress and blockers as they arise.

• Excellent English language skills: you are comfortable presenting to large audiences and excel at writing in-depth application how-tos, documenting processes, and producing user-facing documentation

Desired Qualifications:

• 1+ years experience with Groovy scripting with Jira (ScriptRunner)

• Proficiency integrating the Jira Platform with Slack for custom multi-platform workflows

• Proficiency with Atlassian Analytics

• Experience with Atlassian Intelligence and Atlassian Rovo

• Experience with configuration management delivery platforms like Salto

• Experience in Portfolio Management, Capacity Management and Project Management

• Experience in Agile frameworks such as SAFe and LeSS (or equivalent)

• Completed the ACP-620 Managing Jira Projects for Cloud Certification

• Completed the ACP-120 Jira Administration for Cloud Certification

• Bachelor's degree in Computer Science or equivalent work experience

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• ...and much more!

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.