Production Support

A client of Innova Solutions is immediately hiring for a

Position: Production Support

Location: Charlotte, NC / Pennington, NJ / Chandler, AZ (3 Days/week Onsite)

Duration: Long Term Contract

Position Summary:

Responsible for providing administrative and operational support for PEGA and Appian infrastructure with VMs and OpenShift architecture.
Ability to work in a fast-paced environment and proactively identifying infrastructure issues.
Ensure application's Infrastructure availability is not compromised and propose engineering solutions to improve stability, sustainability and resiliency.
Coordinate cross-functional dependencies and deliverables for impacted business and technology groups.
Engage stakeholders and project teams with preparation and timely delivery of critical artifacts.
Deliver clear and timely communications to impacted stakeholders.
Guide teams to access risk with mitigations plans and escalate appropriately.
Identify change controls and communicate risks and rewards associated with decisions and actions to stakeholders.
Ensure SLAs are met and escalate issues that require immediate attention.
Ensures compliance with corporate change standards and procedures, including maintenance of Systems of Record and delivery of quality project artifacts.
Actively engage and lead product support issues and incidents.
Experience with OpenShift, PEGA, Appian, Linux, Java, SQL and Oracle
Experience with Shell scripting.
Strong analytical skills.
Strong written and oral communication skills.
Minimum 5 years of experience with managing application's infrastructure and support.
Minimum 2 years of experience in a lead role in Information Technology.
Experience with OpenShift, Dynatrace, Splunk, Linux, Shell
Experience with WebSphere, Tomcat and Oracle
Experience with Python
System Architect and Administration - PEGA and Appian
Working knowledge with OpenShift/Containers.
. Experience and/or certification with Pega Designer Studio
Automation skills to reduce manual activities
Proven team player who can work comfortably in a multicultural environment
Proven ability to work independently, multitask and effectively work in a complex environment with a global team structure
Excellent verbal and written communication skills; Strong influencer, facilitator, and collaborator.
Detail oriented and organized
Must be pro-active, enthusiastic, flexible, results driven with attention to detail
Strong problem solving and critical thinking skills
Motivation to achieve results and the ability to quickly integrate into teams

The ideal candidate will have:

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!

Prashant Saurav

Sr. Associate

(+1)

PAY RANGE AND BENEFITS:

Pay Range*: OR <$55.00 - $60.00 per hour>

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

Named One of America s Best Employers for New Grads by Forbes (2024

Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)

One of the Largest IT Staffing Firms in the US Ranked #3 by Staffing Industry Analysts (SIA, 2024)

One of the Largest Staffing Firms in the US Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)

Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)

One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)

AWS Advanced Tier Services Partner with 100+ certifications

Website:

Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at and earn $250-$1,000 per referral.

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.