Overview
On Site
USD 40.00 - 60.00 per hour
Full Time
Skills
Customer Intelligence
Presentations
Mapping
Data Validation
Marketing
SAINT
Dashboard
KPI
Decision-making
Documentation
Customer Experience
Data Collection
Data Quality
Web Analytics
Reporting
Collaboration
Quality Assurance
Testing
Adobe
SQL
Management
Statistics
Mathematics
Computer Science
Economics
Analytics
Adobe Analytics
IOS Development
Android
JavaScript
jQuery
JSON
Agile
Supervision
Analytical Skill
Problem Solving
Conflict Resolution
Communication
Training
Job Details
Description:
Pay Range: $40-60/ HR W2 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
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- This job is a member of the Digital Analytics Implementation Team within the Customer Intelligence Division.
- This role is responsible for managing the implementation and maintenance of the digital analytics tools e.g. Adobe Analytics Tag management System Tealium. Digital Analytics Implementation Analyst will strive to differentiate American as an industry leader in the digital customer experience.
- Successful candidates will be comfortable setting clear goals and direction driving strategies producing thoughtful analysis delving into technical topics and presenting to a wide range of executive stakeholders - to deliver the best digital customer experience.
- Manage the implementation and maintenance of analytics tools e.g. Adobe Analytics Tag Management System Tealium
- Experience in Data Layer Implementation and knowledge of tag manager tools such as Tealium or similar.
- Strong expertise in data collection mapping for Adobe Analytics both web and native app data feeds and performing issue analysis.
- Experience in data validation identifying tagging and data collection issues and ensuring data accuracy.
- Proven ability to collaborate with cross-functional teams including Product Owners technology teams and Vendors to define analytics requirements and implement tracking solutions. -
- Collaborate with our technology teams to add update and verify implementation of analytics tracking on mobile app aa.com.
- Conduct quality assurance checks and data validation identify data collection issues implement marketing pixels and perform duties of Adobe Analytics administrator including SAINT classifications managing shared dashboards.
- Collaborate with Digital Customer Experience Product Owners and our technology teams to define and implement requirements for reporting on relevant Key Performance Indicators KPIs that drive strategic decision-making and customer experience improvements.
- Maintains detailed documentation of analytics tools and measurement strategies.
- Identify opportunities for improving customer experience that increase conversion or drive revenue improvement use data to communicate recommendations to stakeholders. -
- Establish best practices for data collection and data quality on the online channels configuring web analytics technology and interpreting data.
- Work with stakeholders to understand business goals needs and develop viable solutions tracking requirements.
- Work with vendors and internal teams to develop reporting strategies and ensure data is being collected properly and accurately.
- Collaborate with design QA development and analytics resources for implementation and analysis of testing and personalization campaigns.
- \\All you'll need for success.
- Bachelor's degree in Statistics Mathematics Computer Science Economics Engineering or related field
- 2-3 years of experience with Adobe products or similar analytics tools preferably in implementation capacity.
- Experience with SQL and JavaScript is a plus.
- Experience managing analytic and/or development projects.
- MS in Statistics Applied Math Computer Science Economics Engineering or related field.
- Experience with analytics tools including Adobe Analytics/Tealium/Celebrus
- Experience with iOS and Android SDKs - Proficient knowledge of JavaScript jQuery and JSON.
- Experience with Agile development and associated ceremonies.
- Ability to handle multiple responsibilities/projects on strict deadlines with minimal supervision.
- Outstanding analytical thinking and problem-solving abilities.
- Excellent interpersonal and communication skills with the ability to tailor your approach to different audiences.
- The ability to work effectively with a range of stakeholders and convey technical information in a clear and engaging way.
Pay Range: $40-60/ HR W2 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
#LI-HYBRID
#LI-JK1
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.