Business Analyst- Data & Analytics (100% Onsite)

Location: Tallahassee, FL 32301

Work Mode: onsite

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Job Description

Job Title: Business Analyst

Job #: 7640

Scope Variant: C. Advanced

Primary Work: Creating business value by serving as a Business Analyst for the Data & Analytics (D&A) Office, understanding business needs, working with colleagues to solve real-world data challenges, facilitating data-centric business thinking, and assisting with adoption of D&A services and products through data literacy training.

Term / Hours: Estimated 1880 hours per year

Education: Bachelor's degree in Data Science, Information Systems, Business Administration, or related studies, or equivalent work experience.

Required Tasks to be performed:

• During the inspiration phase, collaborate with business colleagues and D&A team members to understand data needs and identify the valuable D&A use cases. Translate high level requirements into functional specifications and manage changes to such specifications.
• During the ideation phase, brainstorm with business colleagues to identify costs and benefits of the use case. Brainstorm with the D&A team on developing the prototype and minimum viable product (MVP). Also, help identify and explore potential data sources for the solution.
• During the implementation phase, assist with the adoption of the D&A service or product by coordinating with business colleagues on documentation, training, data literacy, and change management.
• During the post-implementation phase, support and coordinate with business colleagues to track progress and adoption, document value added, and share success stories with the D&A team and the department.
• Mentor the D&A team to improve their understanding of business practices and needs.
• Educate and coach business colleagues to improve their understanding of D&A practices.
• Build trust in departmental data by assisting in the improvement of data quality.
• Understand business change needs, assessing the business impact of those changes, capturing, analyzing, and documenting requirements and supporting the communication and delivery of requirements with relevant stakeholders.
• Identify any requirements for new methods of data collection. For each new component identified, create and update analysis documentation to include wireframes, process maps, business data definitions and business rules.
• Lead requirements definitions meetings with business colleagues.
• Facilitate joint application design (JAD) sessions with the D&A team to define the solution.
• Facilitate the negotiation of requirements amongst multiple stakeholders.
• Analyze information gathered about business needs and develop solutions or alternative methods of proceeding. Create Visio process maps, requirements traceability matrices, use cases and other business analysis documentation appropriate to the specifically assigned project needs.
• Create, analyze, and validate detailed functional and non-functional specifications.
• Support multiple complex business processes.
• Assist in the business process redesign and documentation as needed.
• Coordinate with D&A team members on delivery of elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables.

Required Knowledge, Skills & Abilities (KSAs) [Proficiency Levels are from 5-Expert to 1-Novice]:

• Ability to effectively communicate with both technical and business resources and translate business needs into effective D&A specifications (Proficiency level - 5)
• Excellent relationship management skills, including building relationships and trust through active listening, demonstrated interest in business challenges, and time spent assisting colleagues. (Proficiency level 5)
• Ability to facilitate and host sessions to elicit ideas from business colleagues, understand their challenges, and encourage group participation. (Proficiency level 5)
• Ability to think creatively, frame new concepts that inspire new D&A use cases, and brainstorm with colleagues about future solutions and services. (Proficiency level 4)
• Ability to influence and engage others through storytelling, persuasive ideas, and thoughtful narratives that support the department's mission. (Proficiency level 4)
• Ability to navigate and understand the needs of multiple stakeholders. (Proficiency level - 4)
• Excellent oral (presenting and public speaking) and written (documentation, briefing reports, correspondence, PowerPoint presentations, etc.) communication skills. (Proficiency level - 4)
• Ability to conduct research into D&A issues and products. (Proficiency level - 3)
• Ability to work on multiple projects as a project team member, occasionally as a project leader. (Proficiency level - 3)

Preferred Knowledge, Skills & Abilities (KSAs):

• Familiarity with environmental science, water quality, or related fields.
• Experience with D&A work, data governance, and data literacy.
• Certification in business analysis (e.g., CBAP, PMI-PBA).
• Experience with, or certification in, project management.
• Familiarity with business case development.
• Familiarity with design UX/design.