Operational Resilience Manager

At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career.

Background: The Enterprise Incident Management ("EIM") team is a team within the Protect Pillar in Systems. The Protect Pillar is a unique BBH-construct designed for clear, centralized and coordinated accountability: to protect against physical and logical security risks; to safeguard stakeholder assets; and to detect, prepare for, and respond effectively to security events. To that end, the Protect Pillar encompasses the following areas:

• Cybersecurity;
• Enterprise Data Protection and Data Governance;
• Enterprise Incident Management;
• Global Security; and
• Information Security Management ("ISM").

Given that technology is an integral component of the Pillar's control measures and a key asset to safeguard, the Protect Pillar sits within BBH's Systems organization.

Role: Reporting to the Head of Enterprise Incident Management, we are seeking an experienced Operational Resilience Manager to lead and enhance our systems recovery and business continuity programs. Responsibilities include:

• Evaluating and enhancing our systems recovery testing framework, including ensuring that:
  • Critical applications can be restored in a timely manner;
  • Data backups and restoration protocols are effective;
  • Remediation from test results are completed and tracked to closure;
  • Documentation (e.g., on risk-based approach to testing, on applications exempted from testing) is complete, accurate and up-to-date
• Designing and conducting recovery exercises, including tabletop exercises, systems recovery/full failover simulations, application-level fail simulations, and other technical recovery efforts
• Evaluating and enhancing the Firm's business continuity and disaster recovery ("BCDR") protocols, including operational resiliency plans, business impact assessments ("BIA") and BCP plans.
• Collaborating with business units and other Systems units to identify and improve restoration protocols for business-critical applications
• Serving as the point of escalation of the BCP team and fostering collaboration and cross-training
• Responding to Internal Audit/ SOC 2 reviews of our BCP program
• Responding to client DDQ and participating in client due diligence meetings re: the Firm's BCDR program

Qualifications:

• Minimum 8+ years of experience in information security or business continuity / disaster recovery role, preferably within financial services
• Technical proficiency of IT systems, infrastructure and applications
• Understanding of cybersecurity response frameworks (e.g., NIST, ISO), DFS Part 500 regulations, DORA, BCP/DR best practices and industry practices
• Excellent analytical and communication skills
• Strong PowerPoint and Excel skills

Salary Range

$150,000 - $180,000

BBH's compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.