Overview
Skills
Job Details
Key Responsibilities
Solution design & build (Cloud Native):
Design communications in Communications Designer; model flows in Communications Orchestrator; enable business-side edits in Content Author with robust approval workflows.
Migration & modernization:
Assess existing server-based/legacy packages (including PUB-based apps). Execute redesigns or rationalized lift-and-shift where appropriate; leverage CN accelerators (e.g., .docx/PDF design importers, component export/import via DAS).
Performance & scale:
Engineer high-volume/bulk and interactive/on-demand outputs; profile engine throughput; partner with infra on Kubernetes scaling, HA/DR, and resource tuning (CPU/memory/vCores).
DevOps & CI/CD:
Implement automated build, test, and promotion pipelines (Azure DevOps/Jenkins/Git); enforce domain-based promotions and approvals to prod.
Data & channels:
Model inputs (JSON, XML, flat/reference/report files) and outputs (PDF/print streams/email/SMS/HTML); ensure regulatory language integrity and brand governance.
Operations & support:
Troubleshoot CN design-tool/runtime issues (e.g., save failures, timeouts); differentiate application vs infrastructure causes; drive root-cause and preventive actions.
Stakeholder leadership:
Coordinate multi-team factory model delivery; lead technical discussions with business areas; contribute to architecture decisions and platform roadmaps.
Required Skills & Experience
OpenText Exstream:
Hands-on with CE 25.x features; deep usage of Communications Designer, Content Author, Orchestrator, DAS/OTDS, and domain promotion workflows.
Cloud & containers:
Strong knowledge of Kubernetes (AKS/EKS/OpenText Cloud), containerized deployments, scaling, observability; familiarity with CN being deployable anywhere (public/private/off-cloud).
DevOps & scripting:
CI/CD (Azure DevOps/Jenkins/Git), pipeline governance; scripting (PowerShell/Bash) for automation.
Data formats & channels:
JSON, XML, flat/reference/report inputs; omni-channel outputs (PDF/print/email/SMS/web).
Migration know-how:
On-prem (classic) to CN migrations, PUB rationalization; experience using .docx/PDF design importers introduced in 25.x.
Nice-to-Have
Experience coordinating multi-vendor delivery and developing the factory model (20+ developers).