Overview
Skills
Job Details
Position Type: Contract
Locations: Houston, TX
GC
Additional Details:
Description:
SAP EAM/Service Management Lead
Remote + Travel
Job description:
- Need experience in Billing with EAM functional
- Strong knowledge of Service & Repair Orders
- Experience with Service Contracts and Service to Cash processes
- Proficiency in Asset Warranty & Warranty Claims
- Expertise in Loaners/Rental Assets processing
- Familiarity with Installed Base functionality
- Solid understanding of PM Technical Objects and Maintenance Processing
- Cross-functional experience with SD, PS, FI, and PP modules
- Integration experience with Client Dynamics or other CRM/Field Service apps
Responsibilities: As a Solution Architect, you will be responsible for translating this Service Industry client requirements into differentiated, deliverable solutions using your in-depth knowledge of SAP S/4 Service Management. You will collaborate with Business, Legacy ECC team, Middleware team and Project Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. You are expected to be a Subject Matter Expert with deep knowledge and experience, possess influencing and advisory skills, and be responsible for team decisions. Engaging with multiple teams and contributing to key decisions will be essential, as well as providing solutions to problems that apply across various teams. Expert proficiency in SAP S/4 Service Management is required. Additional knowledge in billing process will be an added advantage. Advanced proficiency in Requirements Analysis is recommended.
Design and implement innovative solutions that align with client needs and industry standards.
Facilitate workshops and discussions to gather requirements and ensure stakeholder alignment.
Prepare Config design documents, Functional designs and develop Test scripts for Integration & User Acceptance testing
Continuously assess and improve solution delivery processes to enhance efficiency and effectiveness.
Mentor and guide team members in best practices and emerging technologies to foster a collaborative environment.
Stay updated on industry trends and advancements to provide strategic insights and recommendations