Systems Administrator (Onsite)

Join Our Team

Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees.

If you are interested in furthering your career with Kyra and help us improve theway governments serve their citizens, please send your resume, and make sure to include salary expectation, availability, and contact information. You do not want to miss this opportunity!

Title

Systems Administrator (Onsite)

Required Skills and Experience

* Must have knowledge of SharePoint Online and/or On-Premises administration, including site management, permissions, and content management.
* Must have knowledge of supporting Power Platform applications, including Power Apps, Power Automate, and Power BI.
* Must have knowledge of Microsoft products, including Office 365, OneDrive, and Teams, in an extensive environment.
* Must have knowledge to troubleshoot and resolve system, application, and integration issues for Power Platform and SharePoint.
* Knowledge of governance and compliance best practices within the Power Platform and SharePoint environments.
* Knowledge of diagnosing and resolving technical issues using analytical and problem-solving skills.
* Knowledge of basic network concepts and web-based application troubleshooting.
* Knowledge of creating and maintaining user guides, technical documentation, and knowledge base articles.
* Knowledge of IT service management platforms (e.g., ServiceNow) for ticket management and incident resolution.
* Knowledge of IIS Administration a plus.

Primary Responsibilities

* Manage, maintain, and troubleshoot the Power Platform applications and the SharePoint on-premises and online server environments to ensure security, availability, and performance.
* Establish new Power Platform and SharePoint system specifications by consulting with users and analyzing workflow, access, information, and security requirements.
* Upgrade SharePoint systems by conferring with vendors; developing, testing, evaluating, and installing enhancements.
* Provide user support and resolve incidents related to Power Platform and SharePoint functionality, permissions, and access control.
* Assist Power Platform users with simple applications, automated workflows, and dashboards.
* Perform regular site audits, monitor usage, and ensure optimal performance for SharePoint.
* Generate reports on usage, issues, and ticket resolutions for Power Platform and SharePoint.
* Collaborate with end-users to understand requirements and recommend appropriate Power Platform and SharePoint solutions and enhancements to improve functionality, efficiency, and user experience.
* Maintain documentation for Power Platform and SharePoint solutions, including design documents, best practices, user guides, and troubleshooting guides.
* Conduct Power Platform and SharePoint training sessions and create knowledge base articles for common user issues.
* Work closely with other business offices to ensure seamless integration with other enterprise systems.
* Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
* Protect the organization's value by keeping information confidential.
* Accomplish organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
* Support other IT staff, including developers.
* Other duties as assigned.

Education

* Bachelor s degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.

Location

Tallahassee, FL

Duration

Long-Term

Why Kyra?

Founded in 1997, Kyra Solutions is a national leader of transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA.

Because of our dedication to our employees, we have won one of the Best Companies to Work for in Florida 2 years in a row by Florida Trend magazine. Kyra has won other numerous awards including the coveted INC magazine s one of America s Fastest Growing Companies several years in a row. Kyra s commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch. for more information.

Background & References

Verifiable professional references will be required along with the resume; however, references will be checked/contacted after the interview and before the project starts. Level two background check will be done on the selected candidate for employment, criminal (State & Federal), education, and others as mandated by the client. Please make sure your resume and all other information provided are accurate. Any misrepresentation will mean permanent disqualification by the client. Equal employment opportunity employer.