Senior ServiceNow Developer / Architect

Overview

Remote
Depends on Experience
Contract - W2
Contract - Independent

Skills

ServiceNow
Configuration Management Database
Accessibility
Agile
Application Development
HIPAA
Collaboration
Customization
Data Modeling
API
Data Security
Documentation
FedRAMP
IT Management
IT Service Management
ITIL
JavaScript
Knowledge Sharing
Mentorship
Public Sector
Regulatory Compliance
SOAP
Scalability
Scripting
Scrum
Servers
System Integration
Team Leadership
User Experience
UI
Web Portals
Workflow
ServiceNow CSA (Certified System Administrator)
Common Service Data Model (CSDM)

Job Details

Senior ServiceNow Developer / Architect 2 (Openings)
Remote 100%
6+ Months
WWT/Missouri Office of Administration (OA)
Work Authorization:
Must be authorized to work in the U.S.
Must be able to pass a background check applicable to state government projects.

Job Description:
We are seeking a Senior ServiceNow Developer with architectural experience to support state government initiatives focused on modernizing and optimizing IT service delivery. This individual will play a key role in designing scalable, secure, and efficient ServiceNow solutions while also leading development efforts across various modules and integrations.
The ideal candidate brings 10+ years of experience in enterprise IT, with 5+ years focused on ServiceNow development and hands-on exposure to platform architecture, governance, and best practices. This is a high-impact role requiring both deep technical expertise and the ability to collaborate effectively with IT leadership, business stakeholders, and other architects.

Key Responsibilities:
Lead the design, development, and implementation of complex ServiceNow solutions across the platform.
Serve as a subject matter expert for the ServiceNow platform, advising on architectural decisions, governance, and long-term scalability.
Develop and maintain custom applications, workflows, integrations, and automation using ServiceNow best practices.
Drive platform enhancements in alignment with business goals and compliance standards specific to public sector environments.
Collaborate with stakeholders to translate requirements into technical designs and actionable development tasks.
Integrate ServiceNow with third-party systems and tools using REST, SOAP, MID Servers, and IntegrationHub.
Establish and maintain development standards, code repositories, and documentation for ongoing support.
Mentor junior developers and contribute to overall platform maturity and knowledge-sharing.
Stay current with new ServiceNow releases and evaluate opportunities to leverage new capabilities.


Required Qualifications:
10+ years of overall experience in enterprise IT environments, including application development and system integration.
5+ years of hands-on experience with ServiceNow development, including scripting, configuration, and custom application development.
Proven experience contributing to or leading platform architecture and strategic design initiatives.
Proven experience leveraging the Common Service Data Model (CSDM) across the platform to capture technical and business environments.
Ability to collaborate with IT and business stakeholders to define and govern the Configuration Management Database (CMDB).
Proficiency in JavaScript, Glide API, Flow Designer, Service Portal, and UI/UX customization.
Strong understanding of ITIL practices and experience working within Agile/Scrum teams.
ServiceNow Certified System Administrator (CSA) required.
At least one advanced certification (e.g., Certified Application Developer, Implementation Specialist, or Certified Technical Architect).

Preferred Qualifications:
Experience working on state or local government IT projects or regulated public sector environments.
Familiarity with data security, accessibility, and compliance standards applicable to government systems (e.g., FedRAMP, HIPAA, CJIS).
Experience leading teams or serving as a technical lead across enterprise ServiceNow initiatives.

Best Regards,

Satya Satish J | Technical Recruiter | IT Minds LLC |

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