IT Technical Support Specialist

Overview

Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

Microsoft Office
Technical Support
Virtual Private Network
LogMeIn
McAfee
Microsoft
Emerging Technologies
Network Design
Adobe
Encryption
Active Directory
Printers
Laptop
Computer Hardware
Command-line Interface
Computer Networking
Network
IT Operations
Servers
Testing

Job Details

IT Technical Support Specialist

Rate : ALAP
Location Milledgeville, GA 31062
Last Date : 7/9/2025
Hybrid


*Candidate MUST be local to Milledgeville 31062 area*

Objectives of this role
Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
Handle business-critical IT tasks and system improvements
Enable faster and smarter business processes and employee productivity
Research and evaluate emerging technologies, hardware, and software
Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft and Adobe.

Responsibilities
Install, configure, and support workstation software, hardware, printers, and phones
Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train employees in using software and hardware, and provide technical support when needed

Required skills and qualifications
Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.
Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.
Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.
History of working in an Active Directory domain environment
Proficient at software installs and troubleshooting
Some networking knowledge, along with the ability to troubleshoot network issues from the command line.


Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc. Required 3 Years
Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc. Required 3 Years
Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros. Required 3 Years
Active Directory domain environment Required 3 Years
Proficient at software installs and troubleshooting Required
Some networking knowledge, along with the ability to troubleshoot network issues from the command line. Required

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