Overview
Skills
Job Details
The BPA II will apply knowledge of Taxation s program areas to help define and implement a solution to a given problem that requires an individually tailored response for end-user requirements under the guidance of the Business/Functional Lead, Technical Lead, and Project Managers. This Business Analyst will be the lead for the transition to MYNT for Taxation s mailroom optimization project. This position will also be responsible for technical writing and review of processes for multiple business lines within the Department, content management for the Project SharePoint site, and providing guidance to other contract staff. The BPA will document the processes for both business and technical within the department. Additionally, the BPA will help write the test cases for the team and work with the Quality Analyst in support of the Test Plan.
- Business Process Diagrams and Flow Charts
- Evaluating the documentation created for a UTS Modernization project and other Department project, and rebranding relevant documentation for Project MYNT using a team branding template.
- Understanding the Functional and Technical Requirements for the project
- Understanding the AS-IS business platform and the processes that support the systems within the Department of Taxation.
- Understanding the TO-BE business platform and assisting with development of the new processes.
- Documenting the transition from the AS-IS processes to the TO-BE processes in plain-language.
- Supporting preparations for modernization and each phase of implementation.
- Organizing and attending various Department meetings
- Review and preparation of content for internal publication and distribution
- Prepare the Requirements Traceability Matrix (RTM) with other BPA staff
- Write test cases that map back to the RTM
- Conduct discovery meetings with Departmental staff
- Assist MYNT Team members to document processes and procedures
- Help manage the Standard Operating Procedures for MYNT of Taxation s processes
- Content management and posting for the Team s SharePoint site
Requirements:
- Excellent knowledge of MS Office including Outlook
- Advance skills in MS Visio and Power point
- Excellent knowledge of SharePoint including uploading content
- Proficient in reading, writing, and proof-reading
- Excellent organizational and multi-tasking skills
- Outstanding communication and interpersonal abilities
- Creativity, team player, and customer-oriented mindset
- Agreement to follow IRS Pub 1075 Requirements
- Agreement to State background check