Lead Software Engineer - Business Intelligence

Job Description

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

Posting Description

As a Lead Software Engineer at JPMorgan Chase within the Reporting & Analytics team, you will have the opportunity to promote innovation with cutting-edge technologies. You will play a key role in defining product strategy, tool selection, and resolving technical blockers while participating in agile ceremonies. This role offers a chance to deliver creative reporting and analytics solutions, analyze source data, and define optimal data models for reporting and analytics delivery. You will manage Jira backlog, dependencies, and end-to-end delivery responsibilities, including testing and entitlement, to meet business demand.

Job Responsibilities:

• Deliver creative Reporting & analytics solutions and design, with the ability to think beyond routine or conventional approaches
• Analyze source data and define optimal data models for reporting and analytics delivery.
• Manage Jira backlog, dependencies, and end-to-end delivery responsibilities, including testing and entitlement, to meet business demand.
• Define product strategy, select tools, and resolve technical blockers.
• Prepare and deliver presentations summarizing insights and conclusions for executives, leadership teams, and business partners in scheduled analytics meetings.
• Develop a roadmap of advanced analytics initiatives to support multiple lead channels, focusing on agent-facing applications and their knowledge management repositories.
• Create behavioral analytics to understand specialists and personalize their experience.
• Identify, test, and deploy new data types to enhance prediction capabilities and offer analytical recommendations aligned with core objectives.
• Perform technical troubleshooting to resolve issues permanently.
• Investigate issues in model building and production phases, documenting KPI, PoC, workflow, and data sources clearly.

Required Qualifications, Capabilities, and Skills:

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Practical experience in data analysis using tools like SQL, PLSQL, Alteryx, etc.
• Strong coding skills in Alteryx, SQL, Tableau, and Python.
• 12+ years of experience applying statistical methods to real-world problems using SQL and analytical tools like Alteryx, Python, and Tableau.
• Experience in advanced SQL, data warehousing, and development of dashboards and reports in BI tools such as Tableau.
• Experience with reporting tools like QlikSense, Sigma, Tableau, ThoughtSpot, etc.
• Experience with visualization techniques for data analysis and presentation.
• Strong mathematical/statistical skills using Alteryx/Python/SQL/Tableau.
• Knowledge of advanced statistical techniques and concepts: Linear/logistic regression, statistical models, clustering, decision tree, and experience in statistical and data mining techniques: GLM, Random Forest, Boosting, text mining, NLP, etc.
• Strong grasp of big data disciplines, AWS, Agile (scrum) methodologies, and new technologies.
• Experience with Databricks.

Preferred Qualifications, Capabilities, and Skills:

• Familiarity with modern front-end technologies.
• Exposure to cloud technologies.
• Experience in Financial Services or similar industry desired.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.