Overview
On Site
Depends on Experience
Contract - W2
Contract - 12 Month(s)
Skills
Ansible
Cisco
ITIL
Lifecycle Management
OCP
Red Hat Linux
ServiceNow
Telco
Python
NOC Engineer
Network Operations Centre
Network Support Enginee
Job Details
Tier-2 Support Frisco, TX & Overland Park, KS
Perform Incident, Problem and Change Management
Knowledge of ITIL v3 is recommended
Perform lifecycle management action
Document all incident resolution in detail, making them available for re-use and as input for the automation team
Monitor the performance of automation (Ansible, Python and ServiceNow AIOPS capabilities).
Knowledge or Red Hat OCP is highly recommended (RH OCP Administration certification)
Knowledge of Telco applications is highly recommended (e.g. Mavenir IMS, Nokia 5G, Cisco ACI, etc.)
SRE mindset
Continuous improvement attitude always looking to make things better
Flexibility expected to take on an incidental L1 shift when required
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.