Test Lead

Role Overview-SAP Now! S4 Hana Migration Project
As Test Lead for the Client S/4HANA Migration, you will own endtoend testing across four critical domains Water, Power, Customer Experience, and Analytics & Reporting. You ll design and drive a robust test strategy, lead a team of functional and technical testers, and ensure our new S/4HANA solution meets business requirements, maintains data integrity, and delivers trusted insights for operational and executive decisionmaking.

Key Responsibilities

1. Test Strategy & Planning

• DomainSpecific Test Strategy:Develop comprehensive test plans covering:
  • Water(metering, billing, regulatory reporting)
  • Power(asset management, outage management, load forecasting, FERC reporting)
  • Customer Experience(selfservice portals, CRM integrations)
  • Analytics & Reporting(data warehouse feeds, Tableau dashboards, operational and regulatory reports)
  • Lift and Shift Migration (testing for existing and minimally-affected functionality)
• Define test objectives, entry/exit criteria, resource estimates, and milestonealigned schedules for SIT, UAT, cutover rehearsals, and reportvalidation cycles.
• Coordinate creation of realistic test data sets e.g., water usage patterns, outage scenarios, customer account hierarchies, and analytics snapshots and validate environment readiness (including datalake and reporting servers).

1. Team Leadership & Collaboration

• Team Management:Mentor a crossfunctional test team (business superusers, TPU resources, Tableau specialists, thirdparty testers) with domain expertise in utilities and analytics.
• Stakeholder Alignment:Facilitate daily standups, testgovernance forums, and regular syncs with Water, Power, CXEA, and Analytics SMEs to ensure full coverage and rapid issue resolution.
• Knowledge Sharing:Provide domainfocused training sessions (e.g., S/4HANA Water processes, CRMtoBilling interfaces, Tableau report validation) to upskill testers and business participants.

1. Test Execution & Defect Management

• Test Coordination:Oversee execution of test cases across all domains, track progress against plan, and escalate critical blockers.
• Defect Lifecycle:Parter with City of Tacoma in the logging, prioritization, and tracking of defects in HP ALM. Partner with functional leads, developers, and Tableau/reporting teams to ensure timely resolution especially those impacting metertocash flows, outage reporting, customer billing accuracy, and report correctness.
• Regression & Retesting:Plan and execute regression cycles after each sprint or fix, ensuring that Water, Power, CXEA, and Analytics functionalities remain stable.

1. Reporting & Communication

• Maintain a test dashboard with metrics by domain (e.g., number of watermodule defects, average resolution time for outagerelated issues, UAT pass rates for customer Service Cloud, reportvalidation success rates).
• Prepare and present concise testsummary reports to TPU SAP S4 Program Manager, highlighting risks (e.g., datamigration gaps in Water Master Data or discrepancies in Power analytics), mitigation plans, and go/nogo recommendations.
• Ensure seamless handoffs and alignment between Testing, Development, Change Management, Analytics, and Cutover teams.

1. Continuous Improvement & Automation

• Continuously assess test processes, capture lessons learned after each phase (including reportvalidation retrospectives), and implement best practices to improve efficiency and coverage.
• Identify highvalue regression scenarios such as billing calculations, outage notifications, and Tableau report generation and work with automation engineers to build and maintain reusable scripts (e.g., SAPeCATT, Worksoft, Python/PowerShell for Tableau validation).
• Find common scripts and test goals across functional areas and use that data to more efficiently complete the test plan.

Skills & Qualification

• Deep understanding of utilities processes specifically Water metering/billing, Power asset/outage management, customerfacing CRM scenarios, and analytics/reporting validation.
• Five-plusyears leading testing efforts on SAP migrations or implementations, with handson experience in S/4 modules relevant to utilities, CXEA, and analytics.
• Leadership:Proven track record of managing and mentoring multidisciplinary test teams in large, complex programs.
• Methodologies & Tools:Expertise in testplanning and defectmanagement tools (e.g., SAP Solution Manager, HPALM, JIRA) and solid grasp of SDLC, Agile testing practices, and Tableau report validation techniques.
• Analytical & Communication Skills:Strong problemsolving aptitude, attention to detail, and the ability to translate technical issues into clear business impacts.

Education: Bachelor s degree in computer science, engineering, information systems, or related field (or equivalent experience).

DELIVERABLES

1. Planning & Strategy

• Test Strategy Document
  • Overall approach, scope, entry/exit criteria, environments, tools
  • Domainspecific sections (Water, Power, CXEA, Analytics & Reporting)
• Master Test Plan
  • Detailed schedule (SIT, UAT, cutover rehearsals, reportvalidation)
  • Resource & effort estimates, roles & responsibilities
• Traceability Matrix
  • Mapping of business requirements and design specs to test cases

1. Test Design & Preparation

• Test Case Library
  • Functional scenarios for Water, Power, CXEA, and Analytics
  • Datamigration and endtoend metertocash flows
• Test Data Sets & Scripts
  • Synthetic and anonymized production extracts for each domain
  • Dataload scripts for analytics/reporting validation
• Environment Readiness Report
  • Validation of test systems, data refresh status, access rights

1. Execution & Defect Management

• Test Execution Logs
  • Pass/fail status, execution dates, tester assignments
• Defect Reports & Dashboards
  • Defect backlog by severity/domain, aging, resolution status
  • Weekly health dashboards (e.g., watermodule defect trends, Tableaureport validation rates)
• Regression & Automation Artifacts
  • Automated test scripts (where applicable) and execution results
  • Regression suite status and coverage metrics

1. UAT & Stakeholder Signoff

• UAT Scripts & Checklists
  • Businessuser friendly scenarios for each domain
• UAT Issue Log
  • Captured feedback, defects, and enhancement requests
• Formal SignOff Packages
  • UAT completion certificates for Water, Power, CX, Analytics
  • Go/NoGo recommendation memos

1. Cutover & GoLive Support

• Cutover Test Scripts & Runbooks
  • Datamigration validation steps, systemconfiguration checks, rolevalidation
• MockCutover Reports
  • Results from rehearsal, identified gaps, remediation actions
• Hypercare Plan & Roster
  • Postgolive support schedule, escalation paths, oncall assignments

1. Closure & Continuous Improvement

• Test Closure Report
  • Summary of testing outcomes, metrics vs. targets, open issues
• LessonsLearned & BestPractices
  • Retrospective findings and processimprovement recommendations
• KnowledgeTransfer Materials

Finalized test artifacts, user guides, and training slide decks for ongoing regression maintenance