Overview
Skills
Job Details
Greetings from Accion Labs,
Our Direct client is looking for Technical Project Manager with CRM Implementation Experience-6+ Months Contract -Remote Opportunity.
Key Responsibilities
Lead the end-to-end delivery of CRM projects, including implementations, upgrades, and integrations.
Translate business requirements into technical project plans, working closely with product owners, developers, and QA teams.
Manage project timelines, resources, risks, scope, and budgets to ensure successful delivery.
Coordinate with cross-functional teams to design and deploy CRM solutions that align with business goals and technical standards.
Oversee data migration, integration with other enterprise systems, and customization efforts.
Ensure adherence to CRM governance, security, and compliance standards.
Facilitate UAT, training, and change management processes with business users.
Provide regular project updates to stakeholders and executive sponsors.
Drive continuous improvement through post-implementation reviews and adoption monitoring.
Required Skills & Qualifications
5+ years of experience in technical project management, with at least 2 years focused on CRM systems.
Hands-on experience with CRM platforms such as Salesforce, Microsoft Dynamics, HubSpot, or Zoho CRM.
Strong knowledge of CRM architecture, configuration, integrations, and data structures.
Experience managing API integrations, data migration, and third-party connectors.
Excellent project planning, budgeting, and resource management skills.
Proficiency in project management tools (JIRA, MS Project, Smartsheet, or similar).
Strong verbal and written communication skills with the ability to engage both technical and non-technical stakeholders.
Familiarity with Agile, Waterfall, or hybrid methodologies.
Preferred Skills
CRM platform certifications (e.g., Salesforce Administrator, Microsoft Dynamics Functional Consultant).
Experience in customer support, sales operations, or marketing automation workflows.
Background in enterprise environments, especially B2B or B2C CRM strategy.
Exposure to DevOps, CI/CD, or cloud platforms (Azure, AWS) is a plus.
Education:
Bachelor s degree in computer science, information Systems, or related discipline.
This role is open to W2 or those seeking Corp-Corp employment.
The salary range for this role is 100-120 k/annum or Corp-Corp rates please contact the recruiter.
In addition to other benefits, Accion Labs offers a comprehensive benefits package, with Accion covering 65% of the medical, dental, and Vision Premiums for employees, their spouses, and dependent children enrolling in the Accion-provided plans.