Overview
Hybrid
Up to $34
Contract - Independent
Contract - W2
Contract - 12 Month(s)
No Travel Required
Skills
Service NOW
SD-WAN
data circuits
VPN
Putty
SSH.
AN
LAN
Wiring LAN Infrastructures
Wireless
Job Details
Job Title: Telecommunications Specialist
Location: Raleigh, NC (Hybrid)
Duration: 11+ months contract
We are seeking a Telecommunications Specialist to provide technical support to Telecommunications services to include various initiatives and projects such as WAN, LAN, VPN, Wiring LAN Infrastructures, and Wireless Environment, etc. You will join the team and perform data analysis, capture and review of metrics and provide reports to management. This position will also
This is an onsite position, located in Raleigh, NC. Currently allowing for hybrid work, reporting to the office 2 days a week (Mon-Tues). This hybrid schedule could change in the future.
This is a first shift M-F position with occasional on-call rotation and after-hours work.
Qualifications:
- Associate's Degree and a minimum of 3 years of IT work experience; or additional 2 years of work experience can be substituted for the degree
- Minimum of 3 years of applicable network experience and support.
- Strong knowledge of networking to include SD-WAN, data circuits, network troubleshooting
- Strong customer service experience as you will be instrumental in establishing customer relationships.
- Experience with Service NOW
- Proficient with MS Office Suite, especially Excel and Teams
- Strong project coordination skills and ability to manage multiple activities at the same time.
- Trouble shooting knowledge of router, switch and modem connections and setup.
- Remote connections using VPN, Putty and or SSH.
- Prior T2 network support experience is a plus
- MUST be flexible and willing to work on-call, overnights and weekends as needed.
- Must have resided in the US for the last 5 years.
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