Solutions Architect

Act as a Solutions Architect for OpenPages features and risk workflows across multiple domains (Audit, Operational Risk Management, Compliance Risk, Technology Risk and Financial Risk.)

• Lead discovery sessions to observe, document, and validate business processes and capture key insights for complex product/system.
• Influence tactical vs strategic business requirements and guide the risk partners on best practices to drive enhanced risk posture and adoption from employees.
• Translate functional requirements into OpenPages configurations: modules, schema changes, workflows, calculations, and task-focused UIs.
• Partner with OpenPages technical developers, vendors and architects to deliver high-quality solutions, enhancements, and upgrades.
• Support UAT planning, testing, and production validation for OpenPages releases.
• Design and optimize reporting, dashboards, and control monitoring tools in OpenPages and related analytics platforms.
• Ensure data integrity, consistency, and traceability across OpenPages modules and source systems.
• Track and manage a backlog of features, enhancements, and fixes using Agile practices.

Required Skills:

• 8+ years of experience in operational risk, audit, compliance, or finance risk domains.
• 6+ years of hands-on experience working as a Solutions Architect on IBM OpenPages or similar GRC platforms.
• Excellent verbal and written communication skills as well as ability to establish strong relationships across teams and business partners to effectively deliver work across the enterprise.
• Proven expertise with risk and control frameworks such as PRCs, Issue Management, Key Risk Indicators (KRIs), and Loss Event Reporting.
• Strong understanding of audit processes, control libraries, and enterprise risk governance.
• Ability to document user stories, process flows, and functional requirements clearly and effectively.
• Experience with system configuration, UAT coordination, and release management.
• Excellent analysis, communication, problem solving, process improvement and leadership skills.
• Ability to work independently or on a team, drive solutions with minimal supervision, be highly motivated and a quick learner.
• Demonstrated ability to synthesize business outcomes and high-level business requirements into clear feature breakdown and prioritization including writing user stories.
• Experience working in a complex global organization with proven effectiveness operating in a global company spanning multiple business units.
• Bachelor's degree in computer science, Information Systems, Engineering or related business discipline required.

Preferred Skills:

• Hands-on experience with OpenPages including schema configuration, workflows, triggers, and task-focused UI.
• Familiarity with REST APIs, data integrations, and reporting tools (e.g., Cognos, Power BI).
• Experience working in Agile/Scrum environments using tools like JIRA, Confluence, or Azure DevOps.
• Prior experience supporting additional GRC tools like Aravo, Archer, ServiceNow, etc. for large financial institutions or regulated industries.
• Project management and Agile Delivery experience a plus.