Technician, Billing II Hybrid

Hiring! Billing Technician for hybrid position in Baltimore, MD. W2 Employee's only.

This position ensures that the more complex accounts are accurately invoiced, reconciled and outstanding payments are collected so that the core system is correct and the client is satisfied. In accomplishing its accountabilities, the position must interact and coordinate with accounts, subscribers, finance, systems and other internal departments as well external parties.

This position is responsible for serving as point of contact for internal and external customers regarding all complex billing and collection issues. The associate will assist in the clarification and development of process improvements and inquiries, assure payments related to services from all sources are recorded and reconciled timely in order to maximize revenues. The incumbent may be required to assist with projects for upper management by providing analytical and reporting support for such purposes as: operational efficiency / quality metrics and productivity analysis, end-of-month accounts receivables reconciliation, and monthly account aging reports.

Job requirement:

• High School Diploma or GED
• Excellent verbal and written skills, call center background, Superior customer service skills, Microsoft applications such as Outlook, Word, and Excel. Time Management and Organizational skills are a must.
• 3 years experience in a Billing, membership enrollment, member services, claims operations or Finance role
• Proficient in Microsoft Office applications., Advanced
• Provide excellent customer service with a focus on department goals., Advanced
• Works well in environment with firm deadlines; results oriented., Advanced

Pls select apply now and a Vega staffing specialist will reach out to you.