Overview
Remote
$60+
Full Time
Skills
Salesforce
Servicemax
servicemax go
Job Details
Job Title: Salesforce ServiceMax Architect/Consultant
Location: Remote (PST Time Zone)
Visa: Independent visa
Rate: C2C or W2
Location: Remote (PST Time Zone)
Visa: Independent visa
Rate: C2C or W2
Job Description:
- Lead end-to-end architecture and design of Salesforce and ServiceMax solutions, ensuring seamless integration with enterprise systems and business processes.
- Set up and optimize Dispatcher Management, Service Teams, and Technician configurations in ServiceMax to support intelligent scheduling, dispatch operations, and technician utilization.
- Work with ServiceMax modules such as Installed Products, PM Plans, Service Contracts, SLAs, Offline Clients, and mobile applications (FSA for iPad, FSA for Laptop, ServiceMax Go).
- Research and evaluate emerging AI-driven features in ServiceMax, including predictive maintenance, intelligent scheduling, and service optimization.
- Collaborate with stakeholders to capture requirements and translate them into technical specifications.
- Define and enforce architectural standards, data security policies, and performance optimization strategies across Salesforce and ServiceMax platforms.
- Provide technical leadership and mentorship to teams, ensuring high-quality solution delivery aligned with best practices.
- Monitor ServiceMax and Salesforce platform updates and ecosystem enhancements to guide long-term strategic planning.
Required Skills & Qualifications:
- 4 5 years of hands-on ServiceMax experience (design, configuration, and implementation).
- Strong knowledge of Work Orders, Preventive Maintenance, Entitlements & SLAs, Service Contracts, Parts Orders & Inventory, Installed Products.
- Experience with ServiceBoard (Engineer Dispatch & Scheduling).
- Experience with DataGuide (Automated Checklists for Field Engineers).
- ServiceMax Go! Mobile application expertise.
- Familiarity with Salesforce ServiceCloud and Knowledge.
Thanks,
David Brook
Sr. Recruiter 360 Degree Cloud
+1
David Brook
Sr. Recruiter 360 Degree Cloud
+1
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