ServiceNow Developer

Overview

On Site
Depends on Experience
Contract - W2

Skills

Security Operations
Business Process
IT Management
ServiceNow
SPM
Portfolio Management
Orchestration
Software Asset Management
Virtual Reality
Incident Management
Analytics
Workflow
Communication
ITIL
Business Process Management
Process Management
Process Modeling
Process Automation
Agile
Collaboration
Leadership
Mentorship
DICE

Job Details

ServiceNow Developer
Onsite in Chandler, AZ 3 days per week
Full Time, 40 hours per week, W2 only


CDW is seeking an experienced ServiceNow Developer to join our team in a critical role focused on enhancing and expanding our Security Operations modules, with a strong emphasis on Vulnerability Response.

This position will be instrumental in designing, developing, and implementing complex processes and business workflows across various ServiceNow modules, serving multiple business units. You'll work closely with global teams and business analysts to gather requirements, guide junior developers, and drive ServiceNow platform excellence.

Key Responsibilities:

  • Lead the development and ongoing enhancement of Security Operations, particularly Vulnerability Response modules
  • Collaborate with global teams and business analysts to define business requirements and translate them into functional specifications
  • Develop and implement new business processes and modules within ServiceNow to support organizational needs
  • Provide technical leadership by mentoring junior developers, reviewing code, and promoting best practices
  • Perform routine platform development and maintenance tasks including:
    • Catalog item creation
    • Form maintenance
    • Flow development
    • Minor administrative tasks

Required Qualifications:
  • ServiceNow Certified Application Developer
  • Minimum 5 years of hands-on ServiceNow platform development experience
  • Strong experience with key ServiceNow modules and capabilities, including:
    • SPM (Strategic Portfolio Management)
    • Agile Development
    • Discovery
    • Orchestration
    • SAM Pro (Software Asset Management Professional)
    • Vulnerability Response (VR) and Security Incident Response (SIR)
    • Performance Analytics Enterprise
    • Creator Pro Plus
  • Proven ability to develop scalable solutions and workflows across multiple business units
  • Excellent communication and collaboration skills
  • Ability to work effectively with a global development team
    • Availability to attend one weekly evening meeting with overseas team is highly preferred

Preferred Qualifications:
  • Experience implementing and supporting ITIL processes
  • Background in Business Process Management (BPM) or process automation
  • Familiarity with the Agile development methodology

Work Environment:
  • Hybrid work schedule - enjoy flexibility with both remote and on-site work options

Why Join Us?
  • Work on high-impact, enterprise-level projects
  • Collaborate with a skilled global team
  • Opportunities for leadership and mentoring
  • Flexible working environment

#dice
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About CDW Amplified Services