Overview
On Site
Depends on Experience
Contract - W2
Contract - 12 Month(s)
Skills
analytical and problem solving skills
Job Details
Onsite position Chattanooga TN
Only W2 No Corp to Corp
Technical support to end users
Education
- Associate's degree in Information Systems or a related field or equivalent years of experience is required. Equivalent years of experience are defined as 2 years of professional experience.
Skills\Certifications
- Proven analytical and problem solving skills and ability to perform non-routine analytical tasks
- Proficient oral and written communication skills
- Proficient interpersonal and organizational skills
- Exceptional time management skills
Responsibilities:
- Job Profile Summary: Provides technical, operational and administrative support for IT-related End User provisoning and support Devices
- Job Responsibilities
- Performs manual installation of non-packaged software, which includes both purchased products and internally developed
- Ensures appropriate change management approvals are in place prior to deployment
- Manage multiple assignments and problems in an environment of continually changing priorities while keeping end users and
- management informed of progress along the way.
- Provides timely and effective technical support to end users, answering questions, troubleshooting problems, and providing
- general assistance in the use of end-user hardware and corporate-standard software.
- Documents technical issues and their resolution, in accordance with incident and knowledge management standards.
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