ServiceNow Architect

Overview

Remote
$60 - $70
Contract - W2
Contract - Independent
Contract - 6 Month(s)

Skills

ITSM
ITOM
CMDB
CIS ITSM

Job Details

Hope you are doing well,

Job Title: ServiceNow Architect

Employment Type: Contract-to-Hire
Location: Remote USA

About Jade:
Jade Global is a well-positioned, long-time ServiceNow Implementation Partner. We create value through our vast portfolio of IT and business services delivered by highly skilled developers and architects.

Role Summary:
The ServiceNow Architect (ITSM/ITOM) will be responsible for managing and optimizing the ServiceNow platform, designing and configuring ITSM/ITOM modules, integrating external platforms, maintaining CMDB, automating processes, and leading client discussions on best practices.

Key Responsibilities:

  • Develop, configure, and troubleshoot ServiceNow ITSM/ITOM modules.
  • Configure workflows for Incident, Problem, Change, Knowledge, and Request Management.
  • Manage and enhance ITOM functions: Discovery, Event Management, Service Mapping, Cloud Management.
  • Integrate ServiceNow with external systems using REST/SOAP APIs.
  • Maintain accurate CMDB with Discovery & Service Mapping best practices.
  • Automate processes via Flow Designer, workflows, scripting.
  • Deliver dashboards & performance analytics.
  • Lead client meetings, roadmap development, and technical consultant assignments.

Education & Requirements:

  • Bachelor s degree in CS/IT or related field.
  • 4 6 years of ServiceNow development experience.
  • Certifications (Compulsory): CSA, CAD, CIS-ITSM or CIS-ITOM.
  • Strong knowledge of JavaScript and web-based languages (CSS, Jelly, XML, HTML, Glide).
  • Hands-on ITSM/ITOM configuration and integration experience.
  • Strong ITIL understanding and agile methodology exposure.
  • Excellent communication and presentation skills.

Kindly prioritize this role and share suitable profiles ASAP.

Regards

Ravi Sharma

Phone :

Altitude Technology Solutions,(ATS Inc)

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