Network Administrator- W2 Only

Role: Network Administrator- W2 Only

Location: Cayce, SC

Duration: One Year Contract

Responsibilities:

The network administrators for these openings under the general guidance of the assigned Agency Network Manager or lead will coordinate daily/weekly assignments for the installation, deployment, diagnostics, and troubleshooting of the Agency's critical enterprise wireless and network infrastructure. The network administrators will work with Network, Security, and other IT professional groups and non-IT staff to assist with problem resolution, mitigation of issues, and to provide technical solutions.

The network administrators will ensure assignments are completed accurately and on- time, and regularly provide: progress, tasks, and deliverables status updates to the assigned manager.

Specific duties and responsibilities will include but not limited to the following:

• Monitor and identify issues with Agency wireless networks and remediate
• Support wireless and network connectivity on Windows-based systems
• Support wireless and network connectivity on Mac-based systems
• Support wireless connectivity on various Tablets and Phones (i.e., Apple

devices)

• Manage the wireless network/device lifecycle at all stages
• Assist with supporting the State Health Laboratory network connectivity on

instruments and supporting systems

• Assist with ISE registration of devices on the network
• Conduct onsite wireless assessments. Create and maintain wireless heatmaps projecting network coverage of access points using Ekahau unit and iPad.
• Perform enterprise wireless network deployments, installations, and upgrades
• Requires comfort working on a ladder; ability to lift 40 lbs.
• Perform firmware/software/security/feature upgrades and other maintenance

tasks

• Monitor Agency trouble ticket system and complete network assigned tickets

Will serve as the Agency's first and second tier of support fielding wireless and

network connectivity technical support requests troubleshooting/resolving

most common/routine problems.

• Assists Agency staff/contractors in resolving wireless and other network

related problems

• Coordinate and assist with testing and validation
• Adhere to State and Agency security and IT policies and standards
• Work closely with key stakeholder groups, including Network, Security, and
• Server Hosting to ensure the appropriate level of engagement and focus is

maintained

• Assists various IT groups with other "non wireless" tasks as assigned such as

with system/network installations and upgrades (i.e. racking equipment)

• Create, maintain, and review/improve upon notes and wireless documentation
• Ability to plan, organize, review, and implement associated project milestones

to completion. Provides updates to Project Team

Required Skills:

• 3+ years' experience with Network Administration - CISCO and Palo Alto Firewalls
• 3+ years' experience with CISCO Identify Services Engine (ISE)
• 3+ years' experience with LAN, WLAN, and WAN
• 3+ years' experience using a ticketing system
• Understanding of computer and network operating system fundamentals (e.g., operating systems, applications, storage, networking)
• Ability to climb and work on a ladder to reach ceiling to install wireless access points.
• Ability to lift and move PCs, monitors, and other equipment.
• Valid driver's License

Preferred Skills:

• Network certifications
• Solarwinds Orion
• Ekahou Sidekick